The wife got a bill in the mail (then lost the bill) from either Blue Cross/Blue Shield of South Carolina or the South Carolina State Department of Education. She can't remember which, but does remember that it's a health insurance bill (which for some reason the state department of education has sent to them before, possibly due to the mother in law being a teacher in South Carolina) for roughly $500-600.
To make things more interesting the mother in law is keeping the wife on her health insurance until the wife gets her own or is covered by mine. However, the bill is in the wife's name.
Obviously we don't want to just ignore it until they send another one with late fees.
I've looked on both websites. State Department of Education
has contact numbers for general information, the superintendent, office of communications, and education certification. Blue Cross/Blue Shield
has numbers for buying insurance, getting information, reporting fraud, and looking for a job. None of which seems like it's the right number to call.
What can we do to both find out where the bill was from in the first place, and then convince the right people to send us another one so we can actually pay it (and possibly get an extension on the payment date if sending stuff through the mail would make it difficult to have the payment get there on time)? However, at this point we'd also settle for just learning the amount and paying the bill online.