Help me, handyman!
June 25, 2009 12:32 PM Subscribe
Help me figure out what to do to get proper maintenance in my rented apartment within a condo building.
posted by ocherdraco to home & garden (11 answers total)
I rent my apartment in a condo building here in New York. I rent directly from the owner of the apartment. She has no other rental properties, and she lives out of state now, though we are in regular contact via email and phone (she moved out of the apartment when my roommate and I moved in). The building has a super, but she has set up an arrangement with another man who lives in the building to do maintenance on the apartment when it is needed, and has asked us to contact him rather than the super.
The problem is that, apparently, we are on completely different schedules from this man. Our dishwasher has been broken since April, and our toilet has developed issues over the past couple weeks (making strange noises, flapper coming undone repeatedly, etc.), and we have not been able to get in touch with him to come look at it. When we call or drop by, he isn't home, and he has told the landlady that when he has tried to drop by, we aren't home (my roommate and I both work late and are often not there in the evening). I've even left a note on his door asking him to call me, but to no avail.
Where should I go from here? A month or so ago I asked my landlady if we should contact the super, but she said to try again with this tenant she's engaged as a handyman. Is there any reason she might want us to not get in touch with the super? I know she pays her common charges. Are these the kind of things a super would deal with in a condo building, anyway?
To add to the issues, my roommate is moving out and I'm showing the apartment to potential roommates now. A broken dishwasher and a toilet that makes weird noises aren't likely to make it very attractive. (All my previous apartments have been similar rental situations: renting directly from owners in their only rental property, but those were freestanding buildings wholly owned, rather than an apartment in a larger condo building. I've also never dealt with an out of state landlord before.)
I'd appreciate advice on how to proceed.