Health Insurance Woes
May 26, 2009 1:32 PM Subscribe
Our daughter's back was broken when a 67 foot dead ash tree fell on her in a public park. HAP (Health Alliance Plan), our insurance company, is deliberately delaying review of authorization for her to see her neurosurgeon until after her appointment tomorrow. What do we do?
posted by clarkstonian to health & fitness (31 answers total) 4 users marked this as a favorite
Our daughter's spine was broken in four places a month ago. She went to an excellent hospital and was seen by an excellent neurosurgeon who specializes in trauma and minimally invasive surgery. Our insurance company, HAP (Health Alliance Plan), has delayed approval of her authorization to see this neurosurgeon for followup care - they have suggested that we take her to either of two much less qualified neurosurgeons - random people who do not specialize in trauma or minimally invasive surgery, who know nothing of her care and who do not have a practice anywhere near us or near her college campus. Obviously, initially we are paying for this visit ourselves, but what if she needs the surgery? I don't think we could pay for that. We are appealing, although that will not happen in time for this appointment. What happens if they turn us down? Why are they doing this? Is this common practice in health insurance, and will we eventually be approved?