Where can I find a telemarketer?
February 24, 2009 7:16 PM Subscribe
Where can I find someone to do outbound telemarketing sales on a part or full time basis? These are cold calls.
Are you talking about temporary staff or using a vendor to outsource the calls to?
posted by Nanukthedog at 7:32 PM on February 24, 2009
posted by Nanukthedog at 7:32 PM on February 24, 2009
Response by poster: I'm looking to find an agency to outsource this to. But I wouldn't mind finding someone who has experience, that I could work on an individual level with also.
posted by bindasj at 10:16 PM on February 24, 2009
posted by bindasj at 10:16 PM on February 24, 2009
I did a search on Business Source Elite at my Library. I found the NAICS/Industry Codes for Telemarketing, which is this : 561422 Telemarketing Bureaus and Other Contact Centers
I took that to Lexis Nexis and did a directory search based on that NAICS code
and made a list of the following companies.
Another option is call your local public library. Ask them if they have a book called
Encyclopedia of Associations, look for the industry trade group associated with this business. That trade group would have a directory of members.
Some trade journals of note for further reading include Marketing News, Advertising Age and American Salesman.
Call Centers International
236 West Portal Avenue, #511
San Francisco California
415-377-9242
Gene Gerwin
www.cci-telemarketing.com
Call Centers International (CCI) provides lead generation, database maintenance, event support, and other telemarketing services to clients in the business-to-business arena. Clients include Oracle, Autodesk, Microsoft, and Siebel. The company, in business since 1993, operates a virtual office environment to enable seamless access opportunities for its US-based network of up to 75 agents.
Fused Solutions, Inc.
51 Main St., Ste. 100
Potsdam New York
315-265-3400
Jo Ann Roberts
www.fusedsolutions.com
Hearing the word "outsourcing" can make most people wince, but it is a sweet melody to Fused Solutions. A subsidiary of Nicholville Telephone Company, Fused Solutions provides outsourced contact center services, software supporting customer care, and contact center consulting services. The company's services include help desk, customer contact and support, and market research on an inbound or outbound basis. Fused Solutions serves small to medium sized organizations in such industries as technology, hospitality, and media services. It was formed in 2002.
GLOBAL RESPONSE CORP
777 State Rd. 7
Margate Florida
954-973-7300
Frank Shooster
sales@globalresponse.com
www.globalresponse.com
Go global with Global Response. The family-owned company provides customer contact support, including inbound and outbound teleservices, e-mail and data management, live chat, electronic Customer Relationship Management/eCRM, and fulfillment services. Global Response operates from centers in Florida (near Fort Lauderdale) to process more than 1 million inbound calls each month. The company's fulfillment and logistics center is located in Fort Lauderdale. Its clients include The Wall Street Journal and National Geographic Society. CEO Herman Shooster founded the company in 1974.
Corfacts, Inc.
2323 Highway 9 North
Howell New Jersey
800-696-7788
Ariel Freud
info@corfacts.com
www.corfacts.com
Corfacts, Inc. (CFCC), through its wholly owned subsidiaries, is a full-service telemarketing company, providing traditional outgoing call services and customized marketing programs.The company, which is based in Howell, NJ, specializes in providing telemarketing services for many industries, including the medical profession. Following an initial consultation offered to local patrons, existing or new practices contract with CFCC to find new customers. The company offers calling programs based on hours or on the number of patients the customer is looking to reach. CFCC's initial program is normally a guaranteed program whereby the client's area is tested to see the effectiveness of this type of marketing program. If the area is successful, many clients continue with the company's services, customizing their monthly marketing to meet their individual budget. If the program is not a success in that particular geographic area, the customer is issued a prorated refund for those patients that CFCC was not able to provide them. The company believes that this approach represents the most effective marketing dollar offered unlike an ad in any other medium which provides no guarantee.The company offers similar services to mortgage brokers, providing different size programs that guarantee the delivery to the broker of interested homeowners with qualified criteria for refinancing.CFCC has also done extensive telemarketing for the publishing, cable and utility industries, providing services that meet reporting requirements that are mandated by the respective industries. EMPLOYEES- December 31, 2002, 250.
posted by shortbooks at 2:12 PM on February 25, 2009 [2 favorites]
I took that to Lexis Nexis and did a directory search based on that NAICS code
and made a list of the following companies.
Another option is call your local public library. Ask them if they have a book called
Encyclopedia of Associations, look for the industry trade group associated with this business. That trade group would have a directory of members.
Some trade journals of note for further reading include Marketing News, Advertising Age and American Salesman.
Call Centers International
236 West Portal Avenue, #511
San Francisco California
415-377-9242
Gene Gerwin
www.cci-telemarketing.com
Call Centers International (CCI) provides lead generation, database maintenance, event support, and other telemarketing services to clients in the business-to-business arena. Clients include Oracle, Autodesk, Microsoft, and Siebel. The company, in business since 1993, operates a virtual office environment to enable seamless access opportunities for its US-based network of up to 75 agents.
Fused Solutions, Inc.
51 Main St., Ste. 100
Potsdam New York
315-265-3400
Jo Ann Roberts
www.fusedsolutions.com
Hearing the word "outsourcing" can make most people wince, but it is a sweet melody to Fused Solutions. A subsidiary of Nicholville Telephone Company, Fused Solutions provides outsourced contact center services, software supporting customer care, and contact center consulting services. The company's services include help desk, customer contact and support, and market research on an inbound or outbound basis. Fused Solutions serves small to medium sized organizations in such industries as technology, hospitality, and media services. It was formed in 2002.
GLOBAL RESPONSE CORP
777 State Rd. 7
Margate Florida
954-973-7300
Frank Shooster
sales@globalresponse.com
www.globalresponse.com
Go global with Global Response. The family-owned company provides customer contact support, including inbound and outbound teleservices, e-mail and data management, live chat, electronic Customer Relationship Management/eCRM, and fulfillment services. Global Response operates from centers in Florida (near Fort Lauderdale) to process more than 1 million inbound calls each month. The company's fulfillment and logistics center is located in Fort Lauderdale. Its clients include The Wall Street Journal and National Geographic Society. CEO Herman Shooster founded the company in 1974.
Corfacts, Inc.
2323 Highway 9 North
Howell New Jersey
800-696-7788
Ariel Freud
info@corfacts.com
www.corfacts.com
Corfacts, Inc. (CFCC), through its wholly owned subsidiaries, is a full-service telemarketing company, providing traditional outgoing call services and customized marketing programs.The company, which is based in Howell, NJ, specializes in providing telemarketing services for many industries, including the medical profession. Following an initial consultation offered to local patrons, existing or new practices contract with CFCC to find new customers. The company offers calling programs based on hours or on the number of patients the customer is looking to reach. CFCC's initial program is normally a guaranteed program whereby the client's area is tested to see the effectiveness of this type of marketing program. If the area is successful, many clients continue with the company's services, customizing their monthly marketing to meet their individual budget. If the program is not a success in that particular geographic area, the customer is issued a prorated refund for those patients that CFCC was not able to provide them. The company believes that this approach represents the most effective marketing dollar offered unlike an ad in any other medium which provides no guarantee.The company offers similar services to mortgage brokers, providing different size programs that guarantee the delivery to the broker of interested homeowners with qualified criteria for refinancing.CFCC has also done extensive telemarketing for the publishing, cable and utility industries, providing services that meet reporting requirements that are mandated by the respective industries. EMPLOYEES- December 31, 2002, 250.
posted by shortbooks at 2:12 PM on February 25, 2009 [2 favorites]
This thread is closed to new comments.
posted by sonic meat machine at 7:29 PM on February 24, 2009