Help me sync contacts from one user to another over exchange?
January 11, 2009 10:18 PM Subscribe
Help me figure out a CRM/Sync solution! I'm going crazy trying to figure out a good solution for a small firm; need to sync contacts, more inside...
posted by vrdx to Computers & Internet (3 answers total)
So, I've googled myself to pieces and need your guidance. I've got a small group of folks in a firm I am the go-to solutions consultant for their newer IT services. I've got a few users spread throughout the country, and we're using a hosted exchange solution. One of the exec's assistants is not local, but has a 'master' contact database - this is a master list, within outlook, and is several hundred MB's large, containing many pieces of information w/in each contact's entry (some sensitive). I can set up the 'shared contacts' functionality from w/in exchange+outlook, but I need to sync those contacts TO users databases (for some to use w/ BlackBerry's / iPhones) (They've been using Outlook as a CRM solution...)
So, what is one way (preferably free) to sync this 'master list' of contacts to multiple users? It can run over Exchange, if that helps.
Possible issues: It needs to be pretty simple and easy to use, I can only remote-assist so much, but, it can't require a ton of learning curve on the users part, so things like Act, FileMaker, etc. are out... They are also somewhat averse to paying for another service (getting hosted exchange going was a huge step but still took a ton of work) so things like salesforce are out too.
Additionally, assume the users have a basic level of comfort/knowledge with things like outlook, but still experience general pc issues that perplex them ("why won't my outlook open...?") so I'd like to be as easy as possible.
So, mefi masters, help me! I'm open to trying tons of stuff, and we have online storage available to use as an intermediary place to store a database (to get from one remote user to the next), but I'm out of ideas.