How do we make web-based scheduling available to patients?
November 26, 2008 10:31 PM Subscribe
Looking for a way to allow people to schedule their vet appointments via the web.
posted by blueberry to Computers & Internet (3 answers total) 2 users marked this as a favorite
My friend is setting up an animal acupressure business out of her home. While she is like Dr. Doolittle when it comes to animals, she's like John McCain when it comes to HTML.
We want to set up a pretty basic web site for her: main page, FAQs page, maybe a page with how-to-get-here directions... however,
here's the gist of the question:
She would like to have a page with a calendar so that people can see appointment availability and also make appointments via that same page (that is, say a client sees there's an opening from 2pm to 6pm on Tuesday, so they click on something and then are able to make an appointment from 2–3pm). The calendar could show a month or a week at a time, but would need to have a "next week/month" and "previous week/month" so people could schedule weeks/months in advance.
Once clients filled out the "schedule appointment" form
(which would ask for [day/time], name, phone number, email address)
submit, the schedule calendar would be updated so that that block of time would no longer be shown as available for other people to make appointments.
If it matters. there are only two durations of appointments that would be needed: 90 minutes for new clients, and 60 minutes for previous clients. It would be nice if she could somehow tell the scheduling software that after a 90-minute session, she'll need 30 minutes to take care of all of her notes (so she would be unavailable for other appointments), but maybe that's too intricate and she'll just have to book 2-hour slots and then tell the people that it'll actually only be 90 minutes in-office.
Finally, there are two forms that new clients need to fax in before their appointment (an intake form about their animals various info, and a form that just needs the signature of their veterinarian). I was thinking that it would be good to have an automatic confirmation email go out right after the person makes their appointment—the email would say hello, list their appointment date and time, and include a reminder about the need to fax in the two documents.
Is there some sort of web plug-in or something out there that can do this calendar-scheduling this for her?
Right now she has no web page, so if your suggestion requires something specific ("...Such-And-Such requires that your web host be running Apache v4.3 with the retro-encabulator and prefamulated ammulite..."), please let me know so we can choose the proper hosting place.
Also, she's on a Mac, so if you happen to know of any WYSIWYG web page builders out there that would allow her to easily set up something like this on her own, please throw those suggestions my way too.
So just to recap: web-based calendar/scheduling program that she can embed in a page and doesn't need to touch or fiddle with—just look at to see her schedule.
Thanks in advance!