Buying a Rottweiler and seeking my revenge
November 22, 2008 5:30 PM Subscribe
My postman or somebody in the mail chain between him and Netflix shipping centers has cracked or destroyed several DVDs en route to me. I know he destroyed one by shutting my mailbox door over the midpoint of the disc, but with the others I'm not sure where it happened. How do I address this so that I don't become liable for the damage or lose my account? And how do I maximize my credibility?
Out of 45 discs, I'm on my third replacement, but the damage has all occurred within the past 3 weeks.