I just got $449 unexplainable dollars from my old health insurance company. Is it mine for keeps?
November 13, 2008 6:32 PM Subscribe
I just got $449 unexplainable dollars from my old health insurance company. Is it mine for keeps?
I recently became eligible for health insurance through my workplace, so I canceled the personal health insurance plan I'd been using. I didn't tell them that was why, though. I told them it was because I was frustrated with the inconsistent customer service I got when I needed a three part procedure. I had called ahead and was told they would cover all three parts, and then they only covered two, leaving me with a $200 bill.
When I called to get more info, I got three different reasons for why. I wrote a strongly worded letter and canceled the plan when my new insurance kicked in.
Tonight I received a check from the old company for $449. There's no letter, there's no mention of the check in my online profile, but the check has my name on it. Do I call them and deal with it, or just feel really proud of my strongly worded letter and start holiday shopping a little earlier?
I recently became eligible for health insurance through my workplace, so I canceled the personal health insurance plan I'd been using. I didn't tell them that was why, though. I told them it was because I was frustrated with the inconsistent customer service I got when I needed a three part procedure. I had called ahead and was told they would cover all three parts, and then they only covered two, leaving me with a $200 bill.
When I called to get more info, I got three different reasons for why. I wrote a strongly worded letter and canceled the plan when my new insurance kicked in.
Tonight I received a check from the old company for $449. There's no letter, there's no mention of the check in my online profile, but the check has my name on it. Do I call them and deal with it, or just feel really proud of my strongly worded letter and start holiday shopping a little earlier?
How much were your monthly premiums? When I switched plans recently in the middle of a month, they sent me a check for the portion of the month I didn't use.
posted by xo at 6:39 PM on November 13, 2008
posted by xo at 6:39 PM on November 13, 2008
Response by poster: I was paying $175/month and canceled on the last day of the last month I'd paid through.
posted by juliplease at 6:42 PM on November 13, 2008
posted by juliplease at 6:42 PM on November 13, 2008
They might be faster at cutting checks than they are at sending letters. I'd call them in a couple of weeks if you don't get an explanation. Until then, save the money in case you have to return it.
posted by grouse at 7:03 PM on November 13, 2008
posted by grouse at 7:03 PM on November 13, 2008
If one of your doctors is 'non-participating', they may send her payment to you. It is then your responsibility to send it to her. A lot of insurers have been doing that to me lately.
They conveniently include *no* explanation of why they are sending my patient all that money, the patient spends it, then a couple of weeks later they get my bill and tell me 'oh, I already spent that money. Sorry, can't pay you.'
posted by ikkyu2 at 12:24 AM on November 14, 2008
They conveniently include *no* explanation of why they are sending my patient all that money, the patient spends it, then a couple of weeks later they get my bill and tell me 'oh, I already spent that money. Sorry, can't pay you.'
posted by ikkyu2 at 12:24 AM on November 14, 2008
This thread is closed to new comments.
posted by headnsouth at 6:39 PM on November 13, 2008