Apple with a bitter taste.
September 4, 2007 3:08 AM Subscribe
Macbook warranty blues. I asked a question after I managed to mess up an OS X update and am thankful to report that all is well and all photos of my newborn are safe and well (and backed up!). However..
After the calamity I thought long and hard about purchasing Applecare but after reading forums decided it was actually worthwhile. Call me ignorant but I have been surprised to discover that I cannot now purchase Applecare (my macbook is a few months out of the initial 1 year warranty) to extend the warranty to 3 years from the date of purchase. Are there any other solutions to this problem? Ie. 3rd party warranty providers? I work as an underwriter and if a firm is unaware of any claims or circumstances not yet reported then I can decide to take the risk moving forward. Is it beyond Apple to look at my Macbook, then confirm it is not on its last legs and thus provide backdated cover to the date of expiry of the initial warranty? I have also read that EU law supersedes the initial 1 year warranty, and that the manufacture has an obligation for more than period of time - though not sure how usable this tract is in practice. Any suggestions? Should I sell my current macbook and buy a new one and hopefully not lose much more than the cost of the depreciation in the differential? Thanks.
After the calamity I thought long and hard about purchasing Applecare but after reading forums decided it was actually worthwhile. Call me ignorant but I have been surprised to discover that I cannot now purchase Applecare (my macbook is a few months out of the initial 1 year warranty) to extend the warranty to 3 years from the date of purchase. Are there any other solutions to this problem? Ie. 3rd party warranty providers? I work as an underwriter and if a firm is unaware of any claims or circumstances not yet reported then I can decide to take the risk moving forward. Is it beyond Apple to look at my Macbook, then confirm it is not on its last legs and thus provide backdated cover to the date of expiry of the initial warranty? I have also read that EU law supersedes the initial 1 year warranty, and that the manufacture has an obligation for more than period of time - though not sure how usable this tract is in practice. Any suggestions? Should I sell my current macbook and buy a new one and hopefully not lose much more than the cost of the depreciation in the differential? Thanks.
Crap. The "outside the US" link should have pointed here.
posted by churl at 4:01 AM on September 4, 2007
posted by churl at 4:01 AM on September 4, 2007
Unlike Churl I didn't have the same experience. I went out of town for about a month and a half. We came home to a pile of mail where I found the extension for my original Apple warranty. It gave a specific date that it had to be returned by- two weeks ago. I called, told the guy my issue and he told me sorry- no dice. If you have better luck let me know.
posted by bkeene12 at 6:45 AM on September 4, 2007
posted by bkeene12 at 6:45 AM on September 4, 2007
This thread is closed to new comments.
There are only two ways to cover your Apple machine -- Applecare, and those credit cards that cover every thing you buy with them with their own warranty.
However, call Apple anyway. 1-800-APL-CARE. (or outside the US.) Tell them you're just outside of your original year but want to buy the Applecare anyway. They make exceptions. They'll make an exception.
It will still be full price, and it will still end 3 years from when you bought the MacBook itself, though.
posted by churl at 4:00 AM on September 4, 2007