Error code 80040111 can suck my left nut
September 17, 2006 7:29 PM   Subscribe

I moved and now I can't sign onto MSN Messenger. Gah?

I just moved into a house on a university campus that uses its own "resnet" service along with other residences. I can't sign into MSN for some reason. I got the following message:

"Signing into Windows Messenger failed because the service is temporarily unavailable. Please try again later. Error code 80040111."

I then tried the following:

1) Checked the status of the MSN service. It's fine.

2) Went through the "help" section of the program. It told me that if I could sign in okay to MSN web messenger then it's a firewall issue. I could sign into MSN web messenger okay.

3) Checked the Windows firewall to make sure that MSN Messenger is listed as an exception. Yup.

2) Asked the other people in the house if they can sign in okay. They can.

3) Called the computer help desk for the residences, got some guy that assured me the firewall should not be stopping this program.

4) Ran Adaware, Spybot and McCafee to check for problems. Nothing.

5) Uninstalled and reinstalled MSN 7.5. Nothing.

6) Tried signing in under another hotmail email address I have. Nothing.

7) Uninstalled MSN 7.5 and installed Windows Live Messenger. Nothing. Also tried both email addresses with this.

And if it means anything, for some reason when I type my email address into the entry screen for either version of Messenger, it takes about ten seconds before what I typed shows up.

So does anyone have any other suggestions? I'm at a bit of a loss for what to do next. Any help would be appreciated. Thanks!
posted by Idiot Mittens to Computers & Internet (2 answers total)
Best answer: From the web:

Sign in error 80040111/80040154

When you are signing in to Messenger, you receive an error number 80040111

Generally this means that the MSXML library may be corrupted and may have to be reinstalled

Please try the following to resolve the issue

1. Re-register msxml3.dll

1.a Click on Start and Run and type in Regsvr32 %windir%\system32\msxml3.dll

1.b If the file can be located and is available you will see a window popup "DllRegisterServer in C:\Windows\System32\msxml3.dll is succeeded". If this fails proceed to next step or if sucessful proceed to Step 3.

2. Reinstall MSXML3

2.a Go to and download the the latest service pack of the MSXML library.

2.b At the bottom of the page click on the link msxml3.msi and proceed through the wizard to complete installation.

3. Restart the computer and then sign into Messenger again.
posted by chrisamiller at 7:41 PM on September 17, 2006

Response by poster: Beeeeuuuuutiful. I probably deserved a JFGI for that, but thanks for going easy on me.
posted by Idiot Mittens at 7:45 PM on September 17, 2006 [1 favorite]

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