Why won't Palm Calendar sync?
August 30, 2006 7:20 AM   Subscribe

Palm Calendar HotSync? Why is it failing?

My wife has a Treoo 700p, and she has been entering items in her date book as they come up on the phone. Last night, she got industrious and entered her entire appointment book into the windows desktop client. She then tried to HotSync, and everything syncs fine, except for the calendar. It lists as failed in the logs. Is there any way that I can fix this without losing data on either end? Being her sole source of tech support, I really don't want to tell her that she did all this work for nothing. Any ideas?
posted by alightfoot to Computers & Internet (6 answers total)
When I have problems like this with my Palm Tungsten|C, changing the HotSync utility's option for datebook to "desktop overwrites handheld" usually solves it (assuming that's what you want to do).
posted by davcoo at 7:35 AM on August 30, 2006

Are you using the latest and greatest version of Palm Desktop and a new profile? I had some files left over from a Treo 600 I used to have. All sorts of crazy shit happened when I sync'd a new 700p with my computer. I had to hard reset and wipe the memory of the Treo and make sure to have the latest and greatest laptop-side stuff installed.
posted by rbs at 8:49 AM on August 30, 2006

There is an option somewhere in the Palm Desktop app to do a 'DB check' or similar -- I had a similar problem and it turned out to be a corrupt calendar entry... Its worth a try anyway....
posted by nielm at 8:51 AM on August 30, 2006

Have you checked to see that the conduit is still there? It's been a while since I've used HotSync PC (using Missing Sync on a Mac, so kinda different), and I can't really imagine it just disappearing, but always worth narrowing down potential culprits. Should be able to find out via the HotSync manager in some menu option - sorry I can't be more specific.
posted by djgh at 10:45 AM on August 30, 2006

If the above suggestions don't work, post the logs here.
posted by grouse at 11:45 AM on August 30, 2006

> There is an option somewhere in the Palm Desktop app to do a 'DB check' or similar

Tools tab
'Check and repair corrupted Records' [Check Now]

(Palm desktop V4.1)
posted by nielm at 2:00 AM on August 31, 2006

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