Going from one webpage to snother
March 18, 2025 10:27 AM Subscribe
My dilemma is, well, here is example...
I log onto patient portal and it says they are sending me a 5 digit number to my Gmail to complete verification. When I go to Gmail and get the number, I have to go back to the patient portal page and enter it. But something happens and It is the portal page but like starting over, and I have to sign in again and then get a go to your email for verification number. I'm getting around it by using two phones. My primary one, and a spare where I can access Gmail. But there must be an easier way...probably minimizing a page or something. Help!
I log onto patient portal and it says they are sending me a 5 digit number to my Gmail to complete verification. When I go to Gmail and get the number, I have to go back to the patient portal page and enter it. But something happens and It is the portal page but like starting over, and I have to sign in again and then get a go to your email for verification number. I'm getting around it by using two phones. My primary one, and a spare where I can access Gmail. But there must be an easier way...probably minimizing a page or something. Help!
On a desk/laptop browser: your browser probably has "tabs" and you can open the patient portal in one tab and have gmail open in another. Not sure how it works on an Apple, but on Chrome or MS Edge, you can click the plus button at the top of the window to open a new tab; or if you have a mouse that has a middle button or scroll wheel clicking on a link with that button will open it in a new tab; or you can right-click on a link and select "open in new tab" (or window) from the pop-up list.
On my phone, I could do the same thing with tabs, but gmail is a separate app from my browser for me so it's not so much of an issue.
posted by LionIndex at 10:34 AM on March 18 [2 favorites]
On my phone, I could do the same thing with tabs, but gmail is a separate app from my browser for me so it's not so much of an issue.
posted by LionIndex at 10:34 AM on March 18 [2 favorites]
It sounds like you might be starting from a link in your email, opening it in Gmail's browser, then leaving that instance to get back to Gmail. If that's the case, before you leave to get the 2-factor code, select the three dots in the upper right and select 'Open in Google Chrome'. Then the page won't close when you go back to Gmail, it'll be there waiting for you in Chrome.
posted by Garm at 10:37 AM on March 18 [7 favorites]
posted by Garm at 10:37 AM on March 18 [7 favorites]
Partial answer at best: I understand that Apple's newish Password app will automatically copy the verification code from your incoming email, and then you go back to the app that wants the code, and tap the field where the code is to be inserted, and the Password app automatically inserts it. Sorry if this doesn't work exactly as I've stated; I've only just heard about it today.
posted by JimN2TAW at 10:53 AM on March 18
posted by JimN2TAW at 10:53 AM on March 18
I've run into instances in the past where portals like that have ridiculously short time-outs, making it difficult to get in. Utilizing tabs will definitely help, though.
If available, I would suggest changing the code destination to your phone (as a text) and not use email. In my experience, that tends to be far quicker than email. All of the patient portals I use allow you to choose either method of receiving the passcode, and I always opt for a text..
posted by Thorzdad at 11:11 AM on March 18
If available, I would suggest changing the code destination to your phone (as a text) and not use email. In my experience, that tends to be far quicker than email. All of the patient portals I use allow you to choose either method of receiving the passcode, and I always opt for a text..
posted by Thorzdad at 11:11 AM on March 18
I’ve had this exact problem doing this using the Gmail app on my phone. Gmail opens its own web browser inside the app itself instead of opening the link.
The in-Gmail browser has a button in the lower right corner that looks like the logo of your default web browser (on my iPhone it’s the safari logo). It will open the same page you’re currently looking at outside of gmail. Do this with the first page you get to from clicking the link in the email, before it sends you a pin code
posted by Jon_Evil at 12:16 PM on March 18 [1 favorite]
The in-Gmail browser has a button in the lower right corner that looks like the logo of your default web browser (on my iPhone it’s the safari logo). It will open the same page you’re currently looking at outside of gmail. Do this with the first page you get to from clicking the link in the email, before it sends you a pin code
posted by Jon_Evil at 12:16 PM on March 18 [1 favorite]
Most of the time, I can get the verification as a text, and it will pop up a notification that I can read and copy.
posted by theora55 at 12:21 PM on March 18 [2 favorites]
posted by theora55 at 12:21 PM on March 18 [2 favorites]
Response by poster: I changed how I receive messages to. text only.
posted by Czjewel at 1:25 PM on March 18 [2 favorites]
posted by Czjewel at 1:25 PM on March 18 [2 favorites]
You are not logged in, either login or create an account to post comments
posted by Czjewel at 10:27 AM on March 18