My iPhone 13 will not connect to my NUBWO G06 Dual Wireless Headphones?

December 3, 2024 4:53 PM

I have an iPhone 13, and I recently purchased a NUBWO G06 Dual Wireless Gaming Headset: https://www.amazon.ca/dp/B0BYNQPGQJ And while it works fine on my Windows 11 Dell laptop, it will not connect through Bluetooth iPhone 13 and I have no idea why? It comes with a 1* 2.4GHz Wireless USB Dongle which I plug into my laptop and the blue light appears on it, but it doesn't work when I plug it into the laptop or when I take it out for trying to connect it to my iPhone 13. The usb dongle metal part that goes in the laptop is slightly bent, but still has a blue light.
posted by RearWindow to Technology (9 answers total)

When you say “it will not connect through Bluetooth iPhone 13,” can you describe exactly what you are doing to connect it, and what happens at each step?

For the USB dongle, the manufacturer’s instructions say you have to press the power button twice quickly to switch between Bluetooth mode to USB dongle mode. (But this manual says to press it three times. Check the manual that came with your device to be sure.) The instructions also have steps to pair (or re-pair) the headphones with the USB dongle. The chart on the Amazon page says the dongle is not compatible with phones.
posted by mbrubeck at 5:37 PM on December 3

Can you explain a little more what setup works and what doesn't? You say "it works fine on my … laptop" but also say "[the dongle] doesn't work when I plug it into the laptop". Do you mean you can connect without the dongle to your laptop?

The dongle should have nothing to do with connecting to your phone – you should be able to enter pairing mode on the headphones and pair with your iPhone directly. What happens when you try that?
posted by wemayfreeze at 6:10 PM on December 3

Response by poster: @wemayfreeze It keeps stating Pairing Unsucessful but also, my headphones keep blinking back to blue and red flashing non-stop while on. It works without the dongle plugged into the laptop for the laptop. I cannot seem to pair the wireless headphones with the laptop. GO6-BT is the bluetooth connection for the wireless headphones on the bluetooth option but it will not connect.
posted by RearWindow at 6:25 PM on December 3

Response by poster: @mbrubeck It keeps stating Pairing Unsucessful but also, my headphones keep blinking back to blue and red flashing non-stop while on and then it will fade to very light green or nothing. It works without the dongle plugged into the laptop for the laptop. I cannot seem to pair the wireless headphones with the laptop. GO6-BT is the bluetooth connection for the wireless headphones on the bluetooth option but it will not connect. I go into the bluetooh mode options on the iphone, and the GO6-BT appears, which I belive, is to connect to the iphone, but it will not connect at all.
posted by RearWindow at 6:26 PM on December 3

It works without the dongle plugged into the laptop for the laptop. I cannot seem to pair the wireless headphones with the laptop.

These seem to be contradictory statements. According to the Amazon page, you can either (1) plug with a 3.5mm jack -- irrelevant, (2) use the USB dongle for wireless 2.4Ghz connection or (3) use Bluetooth (i.e., without dongle). You press the power button twice to toggle between Bluetooth mode and wireless 2.4Ghz mode. I'd start with it in dongle mode connected to the laptop, then press power twice (keep an eye out for some kind of led indication that this does something), then attempt to pair it to the phone. Alternately, try pairing it to some other Bluetooth device so that you can rule out whether it's maybe the phone that's the problem and not the headset. If that's not possible, can you try pairing a different Bluetooth device with the phone? If that works then maybe the Bluetooth connection from the headphones is the culprit. Basically, I'm saying answer these questions with distinct tests:

1) Can I pair the headphones with something (laptop, some other Bluetooth device besides that or the phone)?
2) Can I pair the phone with something (say a bluetooth speaker or earbuds)?
posted by axiom at 9:37 PM on December 3

I think I see what's happening. Your headphone is paired to the PC, in BT mode, so it won't pair to the iPhone. You need to forget the headphone on the PC, then it should pair with the iPhone (in BT mode) successfully.
posted by kschang at 11:43 PM on December 3

Unless stated otherwise, most devices can only be paired to one device at a time. In order to pair with your phone, the headset must be unpaired from your PC and it must be in Bluetooth mode, not wireless mode. For the former, if you see G06-BT on your PC devices list, you need to choose Disconnect. For the latter, the manual says 3 fast presses of the button will switch modes between wireless and bluetooth, and there's an audio prompt. So you'll need to do that to ensure it's in Bluetooth mode, not wireless. After doing that, and being freshly switched on, it should be in BT pairing mode, at which point you can tap something on the phone to pair. Usually there will be a slow blinking blue light when a device is in BT pairing mode. It's not the usual mode -- normally when you turn something on and it's been paired, it connects automatically, and is not in pairing mode. The device has to be disconnected and not auto-paired in order to be pairable with your phone.
posted by Rhomboid at 1:56 AM on December 4

According to the Amazon page, the NUBWO headphones are Bluetooth 5.3 devices. The iPhone 13 is a Bluetooth 5.0 device. This might explain the failure to pair.

BT 5.3 support arrived in the iPhone 14.
posted by Thorzdad at 4:46 AM on December 4 [1 favorite]

BT is backwards compatible. I use a BT 5.3 set of earbuds with a BT 5.0 phone from 2019 and it works flawlessly.
posted by Rhomboid at 5:17 AM on December 4 [1 favorite]