How to record phone calls on Samsung S9?
January 9, 2023 10:25 PM   Subscribe

I want to record an upcoming call on my Samsung S9. Sites like this are telling me to open the phone app, click the 3-dot menu, go to Settings and click "Record Calls" but I don't have that option. When I click the 3 dots and choose settings, I get a half-dozen or so options but none of them are about recording calls. I'm up-to-date on versions. I'd be ok with downloading an app to do this but all the sites I'm seeing look sketchy and are from companies I've never heard of. If the phone can't do it, what's a reliable phone-recording app? Thanks.

Samsung's help line wasn't helpful at all; the guy there said phone recording wasn't available in the U.S. but I'm in a one-party consent state so it's perfectly legal. Did Samsung really disable phone recording in the U.S.? So confused...
posted by anonymous to Technology (5 answers total)
 
The feature is not always enabled. According to some guides, it ONLY APPEARS when you are on a call, according to AndroidPolice. But that doesn't explain why you don't see any of the options.
posted by kschang at 1:11 AM on January 10, 2023 [1 favorite]


I downloaded and use the app Cube ACR to record both phone calls and when I want to record a note for myself . It works great and I've recorded calls up to 2.5 hours in length with it. I've had it for years with no issues.
posted by newpotato at 2:43 AM on January 10, 2023 [2 favorites]


I downloaded and use the app Cube ACR to record both phone calls and when I want to record a note for myself . It works great and I've recorded calls up to 2.5 hours in length with it. I've had it for years with no issues.

When was the last time you tried to listen to a recent recording? I used ACR for years and still have it on my phone and it shows itself recording every call (how I set it up), but the files are blank as far as I can tell, because of the reason MollyRealized linked to.

For the OP, if you're running an old version of Android, ACR and similar apps may work but test them, and listen to your test!, before making the important call.
posted by dobbs at 8:21 AM on January 10, 2023


I'm in a one-party consent state so it's perfectly legal

Just so you know and don't get into trouble: with a few exceptions unlikely to be relevant here, both parties need to be in one-party consent states for recording to be legal.
posted by praemunire at 10:32 AM on January 10, 2023


Just so you know and don't get into trouble: with a few exceptions unlikely to be relevant here, both parties need to be in one-party consent states for recording to be legal.

Huh? That is not my understanding and a quick google search says this is not the case. The law in the state where the recording is taking place takes precedent.
posted by dobbs at 11:44 AM on January 10, 2023 [1 favorite]


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