Making someone an admin on a Facebook page

October 4, 2022 8:37 AM

I currently administer my organization's facebook page, but I'm leaving the organization and need to transfer it to someone new. For the life of me, I cannot figure out how to add a new user to manage it- all the google results for my question seem to be from outdated resources that no longer resemble what the meta business suite looks like now. Help?
posted by BuddhaInABucket to Computers & Internet (8 answers total)

On your organization's page (in Facebook, not in Meta Business Suite), click the "settings" cog at the bottom of the left-hand sidebar. Then click "Page Roles" from the left-hand sidebar. On the right-hand side there is a box where you can "Add a new role" - type in a user's name and assign them "Admin" privileges.

You may also want to reassign ownership of the page if it belongs to you, but I'm not sure how that works.
posted by mskyle at 8:58 AM on October 4, 2022

Response by poster: mskyle: I'm logged in on my organization's page. There's no settings cog on the left-hand sidebar. This is what I see.
posted by BuddhaInABucket at 9:07 AM on October 4, 2022

How are you accessing? I see those options from a desktop browser, not sure if/how they show up in the app or a mobile browser.
posted by mskyle at 9:19 AM on October 4, 2022

Response by poster: I’m using a desktop browser. Are you able to show me what it looks like on your end?
posted by BuddhaInABucket at 9:25 AM on October 4, 2022

Best answer: For your view, it may be the icon that has three people in it. I can't say for sure because I don't see what you see.

For my view on one of the pages I manage (using Meta Business Suite) it's in the hamburger menu at the bottom of the sidebar on the left. Clicking that, there are a bunch of sections. One is Settings, and under Settings I can manage page roles.
posted by emelenjr at 9:25 AM on October 4, 2022

My left-hand sidebar looks like this: https://imgur.com/a/IIfBJwD

The url is facebook.com/myorgsshortname

You could trying going to https://www.facebook.com/yourorgsnamehere/settings/?tab=admin_roles

Ah and I can also get there by going to the hamburger at the bottom of Meta Business Suite, then clicking "Page Settings" over on the right-hand side under "Manage," then "Page Roles" on the left-hand sidebar.

Seriously I don't know how much worse they could make the user experience, it's brutal!
posted by mskyle at 9:28 AM on October 4, 2022 [2 favorites]

Response by poster: Emelenjr, thank you, you found it for me. I was confused because above "settings" is "page settings" which says "manage user roles", but I couldn't add users there. And then of course I didn't look past that 🤦‍♂️ .

(thanks for trying, mskyle!)
posted by BuddhaInABucket at 9:31 AM on October 4, 2022 [1 favorite]

Thanks for asking this question - I've had the same issue and can confirm that, while the 'page settings' link seems to be different than that just described (Facebook, ugh) I was able to add an admin via the 'settings link at the bottom of the left sidebar. I was not able to do this at all via mobile, which is why I came here looking in the first place.
posted by dg at 7:57 PM on October 4, 2022