MacBook 2017 is not charging?
April 28, 2020 9:02 AM Subscribe
I have a refurbished 2017 MacBookPro and for some reason for the past three days it has not been able to charge properly.
I do not know if it's the charger or the ugreen USB adapter for the charger, hand held mouse, and UBC stick. I also recently updated Catalina, and not sure if that is something to do with it or not. I tried holding the ugreen USB adapter, but it would not charge. What should I do?
I do not know if it's the charger or the ugreen USB adapter for the charger, hand held mouse, and UBC stick. I also recently updated Catalina, and not sure if that is something to do with it or not. I tried holding the ugreen USB adapter, but it would not charge. What should I do?
I'd add:
If you haven't already, restart. I also have a 2017 MacBook and I've sometimes had issues with it not properly charging that went away when I restarted. I dunno why.
I also have one port that just will not charge anymore, and one that is ... fiddly. It's not because they're dirty. I think that they have just been used so much.
posted by Kutsuwamushi at 9:44 AM on April 28, 2020 [1 favorite]
If you haven't already, restart. I also have a 2017 MacBook and I've sometimes had issues with it not properly charging that went away when I restarted. I dunno why.
I also have one port that just will not charge anymore, and one that is ... fiddly. It's not because they're dirty. I think that they have just been used so much.
posted by Kutsuwamushi at 9:44 AM on April 28, 2020 [1 favorite]
This happened to me, and it turned out to be the power strip. So nthing plug in somewhere else.
posted by FencingGal at 10:09 AM on April 28, 2020
posted by FencingGal at 10:09 AM on April 28, 2020
This is a weird one, but I've seen it work before. Reset SMC (the System Managment Controller). Instructions in the link.
SMC has, among other things, some responsibility for power management (that's a complicated and only partially true statement.) If SMC gets messed up, a reset frequently magically fixes things.
posted by blob at 10:10 AM on April 28, 2020 [3 favorites]
SMC has, among other things, some responsibility for power management (that's a complicated and only partially true statement.) If SMC gets messed up, a reset frequently magically fixes things.
posted by blob at 10:10 AM on April 28, 2020 [3 favorites]
Try plugging the power into the right side. Apple Fanbois might want to look away...
posted by zenon at 12:11 PM on April 28, 2020
posted by zenon at 12:11 PM on April 28, 2020
Apple Fanbois might want to look away...
Not to get to much into it, but don't believe everything you read on the internet, especially when "experts" tell you about "one weird trick" about your Apple hardware/software.
Ok, to get into it, just slightly: For years and years, people have had a fundamental misunderstanding about what kernel_task CPU usage means, so anything that uses it as a evidence of whatever they think might be happening is based on that misunderstanding. Ergo: don't believe everything you read on the internet.
posted by sideshow at 12:18 PM on April 28, 2020
Not to get to much into it, but don't believe everything you read on the internet, especially when "experts" tell you about "one weird trick" about your Apple hardware/software.
Ok, to get into it, just slightly: For years and years, people have had a fundamental misunderstanding about what kernel_task CPU usage means, so anything that uses it as a evidence of whatever they think might be happening is based on that misunderstanding. Ergo: don't believe everything you read on the internet.
posted by sideshow at 12:18 PM on April 28, 2020
I don't know if this happened in later models of MBP, but if you have an Li-ion battery I would see if it might be a swollen battery. My mid-2015 MBP had one.
posted by bendy at 6:57 PM on April 28, 2020
posted by bendy at 6:57 PM on April 28, 2020
Someone favorited my comment. Just in case anyone else comes across this, I have an update. I took my Macbook in for service because my issue with the ports not charging/connecting has been getting worse. They did some tests and found all four (!!) are failing. The guy said it's "rare", though I wonder how rare it really is...
They quoted me $110 to replace both sides. That's not as bad as I feared. Annoying, certainly, and I shouldn't have to pay it, but it's not a disaster. It's also something that they can do in-store, instead of having to ship out.
posted by Kutsuwamushi at 10:27 AM on June 28, 2020
They quoted me $110 to replace both sides. That's not as bad as I feared. Annoying, certainly, and I shouldn't have to pay it, but it's not a disaster. It's also something that they can do in-store, instead of having to ship out.
posted by Kutsuwamushi at 10:27 AM on June 28, 2020
And another update to avoid misleading anyone: The in-store fix didn't fix it, and they ended up having to replace the logic board. Total price $493 after tax. Completely wiped my computer too, but I was able to restore from Time Machine without tooooo much hassle.
posted by Kutsuwamushi at 9:44 PM on July 16, 2020
posted by Kutsuwamushi at 9:44 PM on July 16, 2020
This thread is closed to new comments.
Check the port: Check to make sure there's no fluff or goop in the charger port, and carefully clean it out if there is
Check the power source: Try a different outlet in case it's a problem with the outlet, extension cord, or power bar
Check the adapter: Post in my neighbourhood FB group to see if I could borrow someone else's charger from their porch
posted by nouvelle-personne at 9:21 AM on April 28, 2020