Can't connect to internet via ASUS AC3200 router
April 1, 2020 6:26 AM   Subscribe

I got a new router, an ASUS AC3200 Tri-Band Gigabit WiFi Router, for a better signal. My android phone and windows 7 work laptop connect just fine and can get to the internet. My windows 7 home PC, however, can only connect after taking 30 seconds or more and then shows connected but no internet.

My home PC still works fine using my previous router. Both previous and new routers show "radio type 802.11n". My home PC's adapter shows "Adapter Type: Ethernet 802.3, Product Type: TP-LINK 450Mbps Wireless N Adapter". Windows "update-driver" says I have the most up to date driver for this network adapter. Any ideas? Thanks in advance!
posted by Pig Tail Orchestra to Computers & Internet (5 answers total)
 
Can you connect the desktop via CAT5, and does the connection behaviour change in that case?
posted by Stoneshop at 8:50 AM on April 1, 2020


Did your PC have a fixed IP on your old router? I would check Control Panel > Network and Sharing center > change adapter settings > right click on the wifi adapter and choose properties > double click on Internet Protocol Version 4, and make sure it's set to obtain an IP automatically (and presumably get DNS automatically, unless you're doing custom DNS).
posted by implied_otter at 9:24 AM on April 1, 2020


Do you happen to still have the old router on the network? More than one DHCP server hanging around can cause problems like this.

If you're leaving them both connected for better signal then disable DHCP on the older router.
posted by neckro23 at 11:32 AM on April 1, 2020


Response by poster: Thanks for all the suggestions, I will try once I get a window of time I can futz with my home PC.
posted by Pig Tail Orchestra at 1:22 PM on April 1, 2020


Response by poster: >>Can you connect the desktop via CAT5, and does the connection behaviour change in that case?

Yes, that works but didn't change how the wi-fi works.

>>Did your PC have a fixed IP on your old router?

No, it's via DHCP.

>>More than one DHCP server hanging around can cause problems like this.

I checked, the old one is serving a different IP range than the new one. Plus, I can connect to the old one and new one with my other laptop and phone with no problems.

I found the exact adapter I have and looked on tp-link for an updated driver, but it's literally the same one I already have. Looks like I'll just have to live with a wired connection for now. Thanks!
posted by Pig Tail Orchestra at 9:22 AM on April 7, 2020


« Older So now they say we should wear masks..   |   How do I stop waking up after about every sleep... Newer »
This thread is closed to new comments.