Need WordPress Help
March 28, 2019 1:48 AM Subscribe
I'm trying to move a club's WordPress site to my hosting plan at HostGator. I was mildly tutored to do it one way, which didn't work, and I've tried to educate myself about another way, which also hasn't worked. Please help me get this site running again.
The former webmaster made a backup of the files and gave me instructions for using a SnapCreek installer. I never figured out how to get the installer to find the files. So I've started over and made a new SQL database and FTPed both the backup files and WordPress to my cPanel. And that's as far as anything has gotten, because I don't know how to activate the WordPress files and get them to play with the site's files. Can you explain what I should do, preferably in small words? (The domain name and name servers are taken care of.)
The former webmaster made a backup of the files and gave me instructions for using a SnapCreek installer. I never figured out how to get the installer to find the files. So I've started over and made a new SQL database and FTPed both the backup files and WordPress to my cPanel. And that's as far as anything has gotten, because I don't know how to activate the WordPress files and get them to play with the site's files. Can you explain what I should do, preferably in small words? (The domain name and name servers are taken care of.)
I have used a wordpress plugin "Duplicator" which has a great How To video - good luck
posted by jallypeeno at 3:59 AM on March 28, 2019 [2 favorites]
posted by jallypeeno at 3:59 AM on March 28, 2019 [2 favorites]
If you have access to the old site, as said, Duplicator plugin is the way to go here.
posted by humboldt32 at 9:43 AM on March 28, 2019
posted by humboldt32 at 9:43 AM on March 28, 2019
Yes to Duplicator.
And a clarification, just in case -- what people mean by "have access to the site" is that you can log in to the dashboard, see the site, etc. in a web browser at some URL. If you do have this access, this is pretty easy. If you don't, it gets quite a bit harder and much more fussy, so it's worth figuring out a way to have two WordPress installs running at the same time (the old one, which has the site you want, and the new one, which is blank) to make this happen.
posted by nosila at 10:40 AM on March 28, 2019
And a clarification, just in case -- what people mean by "have access to the site" is that you can log in to the dashboard, see the site, etc. in a web browser at some URL. If you do have this access, this is pretty easy. If you don't, it gets quite a bit harder and much more fussy, so it's worth figuring out a way to have two WordPress installs running at the same time (the old one, which has the site you want, and the new one, which is blank) to make this happen.
posted by nosila at 10:40 AM on March 28, 2019
Response by poster: That would have been the way to go, apparently. But the old site is gone. Will the Importer work with the zip file I've got?
posted by bryon at 8:19 PM on March 28, 2019
posted by bryon at 8:19 PM on March 28, 2019
Based on you were told that a SnapCreek installer would work with the zip, and Duplicator was made by SnapCreek, I'd give it a shot. Worst case scenario, it doesn't work and you blow away the broken site and start again.
posted by neilbert at 6:15 AM on March 29, 2019
posted by neilbert at 6:15 AM on March 29, 2019
This thread is closed to new comments.
First step is to get WordPress up and running on HostGator. Delete everything you had done for it previously, and start from scratch. Don't worry about the content, first step is to just get a functional WordPress on HostGator... which it sounds like is done via cPanel.
Step two is install an import/export plugin on both sites. I've had good luck with WordPress Importer (https://wordpress.org/plugins/wordpress-importer/) but there's plenty out there.
Once that's installed, go to Tools > Export on the old site. Download the export file. Then go to the new site, go to Tools > Import > Run Importer, choose the file and run the import.
Once that's done, you should be all set.
posted by neilbert at 3:43 AM on March 28, 2019 [2 favorites]