Legacy G Suite with a domain alias = emails considered spam!
May 24, 2018 9:49 AM Subscribe
A legacy G Suite associated to a dead domain has had a new working domain added as an alias. Although Google sets the "From" as the new domain, how can I stop Google setting the "Envelope-from" as the old domain?
I have a 10+ year old legacy G Suite account associated with a domain that (through no fault of my own) no longer exists and can never be purchased.
I bought a new domain and set it up as an alias (as I cannot change my primary domain with the legacy G Suite). I also configured SPF, DKIM and DomainKeys for the new domain. I still continue to log into G Suite using person@old-domain.com but when I send email it comes from person@new-domain.com
Receiving emails works great but sending work only part of the time as some ISPs are silently dropping my families emails because they think it is spam.
This appears to be for two reasons:
1. Google is sending "Envelope-from" as person@old-domain.com but the "From" as person@new-domain.com
2. Doing a SPF lookup on old-domain.com fails because it does not exist
Since I can't ever fix #2, is there any way I can make Google send "Envelope-from" as person@new-domain.com?
I have a 10+ year old legacy G Suite account associated with a domain that (through no fault of my own) no longer exists and can never be purchased.
I bought a new domain and set it up as an alias (as I cannot change my primary domain with the legacy G Suite). I also configured SPF, DKIM and DomainKeys for the new domain. I still continue to log into G Suite using person@old-domain.com but when I send email it comes from person@new-domain.com
Receiving emails works great but sending work only part of the time as some ISPs are silently dropping my families emails because they think it is spam.
This appears to be for two reasons:
1. Google is sending "Envelope-from" as person@old-domain.com but the "From" as person@new-domain.com
2. Doing a SPF lookup on old-domain.com fails because it does not exist
Since I can't ever fix #2, is there any way I can make Google send "Envelope-from" as person@new-domain.com?
I cannot change my primary domain with the legacy G Suite
Are you sure?
posted by flabdablet at 5:12 PM on May 24, 2018
Are you sure?
posted by flabdablet at 5:12 PM on May 24, 2018
Response by poster: Apologies I realised I didn't come back to this question.
In short, Google won't allow me to DKIM sign the mail with a different domain and I couldn't change the primary domain using the video instructions. I even managed to get some help from Google but unfortunately their advice boiled down to use a Gmail address or upgrade to the full version of G Suite.
Considering no-one in my family would use the additional functionality of G Suite, beyond that of the standard Google accounts, the cost of £3.30 per user per month just to have a personalised email address was considered too much.
posted by mr_silver at 8:10 AM on July 27, 2018
In short, Google won't allow me to DKIM sign the mail with a different domain and I couldn't change the primary domain using the video instructions. I even managed to get some help from Google but unfortunately their advice boiled down to use a Gmail address or upgrade to the full version of G Suite.
Considering no-one in my family would use the additional functionality of G Suite, beyond that of the standard Google accounts, the cost of £3.30 per user per month just to have a personalised email address was considered too much.
posted by mr_silver at 8:10 AM on July 27, 2018
This thread is closed to new comments.
posted by hanov3r at 3:45 PM on May 24, 2018