Help/Reccomendations For Creating a Style Guide for a Knowledge Base
April 26, 2018 5:50 PM Subscribe
I'm joining a team at my workplace that will be creating a knowledge base for our technical support staff. We provide support for domain/website management. We have a style guide that was gifted to us from another part of the company (cellular support) and it's pretty good. But I'm looking for any books that are helpful for creating this kind of technical knowledge base, for setting specific formatting standards and rules for our documentation team to follow when they create these internal documents/webpages. Other style guides that might be available on the web for us to model/mirror would also be appreciated.