iTunes won't accept my podcast. What am I doing wrong?
May 19, 2016 12:26 PM   Subscribe

I've been fighting with this for so many days that I'm starting to not see straight ... but iTunes Podcasts Connect says that it can't accept my feed. Please tell me what I'm doing wrong.

The podcast is question is at my website, in my profile, and here's the specific URL that Wordpress tells me is the "series feed URL": http://www.jamesbickers.com/feed/podcast/you-matter

But iTunes tells me:

"No episodes exist in your feed" (there are six episodes there)
"Can’t submit your feed. There is no category tag in your feed, or the category tag is empty." (In the WP dashboard, categories are thoroughly tagged for the series.)

I'm lost ... what am I doing wrong here?
posted by jbickers to Computers & Internet (8 answers total) 1 user marked this as a favorite
 
When I just try to subscribe to the feedburner site that that link redirects to (http://feeds.feedburner.com/YouMatterJamesbickerscom) it tells me there's no epsiodes in there, even just doing it through an RSS reader (which is all a podcast feed is).

Maybe something wrong with feedburner?
posted by deezil at 12:35 PM on May 19, 2016


OK, I've turned off redirection, so Feedburner shouldn't be an issue at all now ...
posted by jbickers at 12:39 PM on May 19, 2016


When I go to http://www.jamesbickers.com/feed/podcast/you-matter I get a 302 moved temporarily.

Is Wordpress generating your podcast? Is there some kind of plugin involved?
posted by gregr at 12:46 PM on May 19, 2016


I am using the "Seriously Simple Podcasting" plugin (https://www.seriouslysimplepodcasting.com) which came highly regarded by a bunch of folks. Do I just have it plugged-in wrong?
posted by jbickers at 1:05 PM on May 19, 2016


It might take 48hrs for that redirect to stop? "Redirect podcast feed to new URL:
Select this option to activate the redirect. This will inform all podcasting services that your podcast has moved and 48 hours after you have saved this option it will permanently redirect your feed to the new URL."


It's a little bit hard to evaluate what might not be plugged-in right without looking at the settings.
posted by gregr at 1:12 PM on May 19, 2016


Apple has a support email address for podcasters: PodcastSupport@apple.com

There's also a general podcast provider info and FAQ page here

and you may already have read this, but here's submission status help
posted by pocketfullofrye at 2:27 PM on May 19, 2016


Two things: that error message is referring to iTunes categories, not Wordpress categories. In the Seriously Simple Podcasting feed setup there is a place to select iTunes categories.

"No episodes exist in your feed" indicates to me that there is a problem with the file enclosure. What types of files are these, how are you attaching them to posts, are they actually showing up in the feed?

You can try running your feed through Feed Validator.

Also, as an aside, why are you using Feedburner at all?
posted by Automocar at 2:51 PM on May 19, 2016 [1 favorite]


I don't seem to see any audio files in there?

$ curl http://feeds.feedburner.com/YouMatterJamesbickerscom

<?xml version="1.0" encoding="UTF-8"?>
<?xml-stylesheet type="text/xsl" media="screen" href="/~d/styles/rss2enclosuresfull.xsl"?>
<?xml-stylesheet type="text/css" media="screen" href="http://feeds.feedburner.com/~d/styles/itemcontent.css"?>
<rss xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:wfw="http://wellformedweb.org/CommentAPI/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:sy="http://purl.org/rss/1.0/modules/syndication/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/" xmlns:media="http://search.yahoo.com/mrss/" xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" xmlns:feedburner="http://rssnamespace.org/feedburner/ext/1.0" version="2.0">
<channel>
<title>You Matter – JamesBickers.com</title>
<link>http://www.jamesbickers.com</link>
<description>Writer, radio DJ, silly person</description>
<lastBuildDate>Fri, 06 May 2016 00:05:54 +0000</lastBuildDate>
<language>en-US</language>
<sy:updatePeriod>hourly</sy:updatePeriod>
<sy:updateFrequency>1</sy:updateFrequency>
<generator>https://wordpress.org/?v=4.5.2</generator>
<atom10:link xmlns:atom10="http://www.w3.org/2005/Atom" rel="self" type="application/rss+xml" href="http://feeds.feedburner.com/YouMatterJamesbickerscom" />
<feedburner:info uri="youmatterjamesbickerscom" />
<atom10:link xmlns:atom10="http://www.w3.org/2005/Atom" rel="hub" href="http://pubsubhubbub.appspot.com/" />
<media:credit role="author">James Bickers, www.jamesbickers.com</media:credit>
<media:rating>nonadult</media:rating>
<media:thumbnail url="http://www.jamesbickers.com/wp-content/uploads/2016/05/youmattersquare.jpg" />
<media:keywords>interview</media:keywords>
<media:description type="plain">This is the story of you.</media:description>
<itunes:owner>
<itunes:email>james.bickers@gmail.com</itunes:email>
<itunes:name>James Bickers, www.jamesbickers.com</itunes:name>
</itunes:owner>
<itunes:author>James Bickers, www.jamesbickers.com</itunes:author>
<itunes:explicit>no</itunes:explicit>
<itunes:image href="http://www.jamesbickers.com/wp-content/uploads/2016/05/youmattersquare.jpg" />
<itunes:keywords>interview</itunes:keywords>
<itunes:subtitle>This is the story of you.</itunes:subtitle>
<itunes:summary>Interviews with "ordinary" people. The quotes are there because nobody is ordinary. Even on days when you don't think so, you matter.</itunes:summary>
</channel>
</rss>


posted by jenkinsEar at 5:15 PM on May 19, 2016


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