In need of free online resources for service now.
April 1, 2015 7:13 AM Subscribe
So I'm in need of free online resources for learning how to use Service Now. My colleague at work provided me with the training manual they give you for the course, which they don't sell. I lost it, and while he doesn't personally care that much as it was no longer of much use to him and was for Calgary (the oldest version currently in use) anyway, it sucks for me because now I'm not sure what to do other than just look at the wiki, which isn't nearly as useful as it doesn't have all the exercises and stuff. I managed to find this, but it's for Aspen (a version no longer in use) and my colleague said looking at that would be a waste of my time. Can anyone help me out here?
I work at UCLA; some departments here use Service Now. Here's some training videos.
That said, mucking about with it is probably your best bet.
posted by culfinglin at 3:28 PM on April 1, 2015
That said, mucking about with it is probably your best bet.
posted by culfinglin at 3:28 PM on April 1, 2015
Best answer: Are you looking for how to develop and configure ServiceNow? It's tough because there are so many options with regard to what you want to know how to do. Youtube has videos posted by individuals and servicenow staff. Partners are always doing free webinars as well. You can find out who the partners are by going to the main site and finding the partner list and going from there.
Or more about how other customer's actually use it for their business (for ideas and such)?
The community is okay if you know what you're looking for and has limited videos. You can find a local user group and attend a quarterly meetup (these are free) and get some exposure that way and build a network.
And if you're desperate for the SysAdmin book, private message me. I can probably get a digital copy for you, or try anyway.
posted by getmetoSF at 6:10 PM on April 1, 2015
Or more about how other customer's actually use it for their business (for ideas and such)?
The community is okay if you know what you're looking for and has limited videos. You can find a local user group and attend a quarterly meetup (these are free) and get some exposure that way and build a network.
And if you're desperate for the SysAdmin book, private message me. I can probably get a digital copy for you, or try anyway.
posted by getmetoSF at 6:10 PM on April 1, 2015
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posted by belladonna at 8:11 AM on April 1, 2015