darn clickwheels done busted on me

September 20, 2005 10:25 AM

The click wheel on my ipod is broken. The buttons have slipped off their positions so I have to click on the plastic outside of the wheel VERY hard to get it to function. Not only do I have to guess where the button has drifted, it has gotten much worse over time and I can no longer press the menu button.

What should I do. I bought the ipod at Costco over a year ago. Ive heard rumors that I can take it to the Apple store and they will replace it on the spot. Is that true? Ive got about three thousand songs I would rather not lose, I know ill have to back them up. Do you think it is worth prying open the ipod and seeing if I can put the buttons back to their right positions?

posted by pwally to Technology (4 answers total)

Costco has an extremely lenient return policy; I would try exchanging it there first. An Apple Store may help you, but they might charge you too, since it sounds like you're out of warranty.
posted by designbot at 10:43 AM on September 20, 2005

Off topic, how do you have music on your iPod that's not already on your computer?
posted by designbot at 10:47 AM on September 20, 2005

Response by poster: I just deleted the songs on my computer after I transferred them to my ipod. I needed the space and I didn't want them backed up there in the first place. I also don't use itunes because I don't like the restrictions it imposes on you, like auto-sync.
posted by pwally at 10:55 AM on September 20, 2005

Just curious. FWIW, you can easily turn off auto-sync in the preferences. You probably know this, but you'll need third-party software to get your songs back off the iPod.
posted by designbot at 11:06 AM on September 20, 2005