Weird Gmail Issue
July 22, 2011 6:59 AM   Subscribe

I'm having an issue with Gmail not linking my reply to a particular conversation.

I sent an email to a friend (who also has a Gmail account but is not in my Chat list) yesterday, and he replied. Gmail showed our messages as being linked in the same conversation, as you'd expect. I wanted to take some time to craft a thoughtful response to his email, so I composed a new draft message not linked to our conversation. Then I cut and pasted the text of the draft email into a new message in our existing conversation and hit "reply.". I did *not* send the original draft, which remains in my draft inbox. I got a Gmail banner saying "Your message has been sent," and the message appears in my sent box, but it's not linked to the original conversation. Why wasn't it linked? I tried repeating the same exact process with another friend today as a test, and this time my message *was* chained to the conversation. Can I assume that there was a glitch yesterday, and that I need to contact my friend to make sure he got my response?

Operating system - Windows XP Professional Version 2002, Service Pack 3
Internet Explorer Version 8.0.6001.18702
McAfee
posted by zembla3 to Computers & Internet (4 answers total)
 
This happens when the subject of the email changes. Did you alter the subject line on your Reply email?
posted by carsonb at 7:03 AM on July 22, 2011


Response by poster: There was no subject line for that conversation, so that shouldn't have been an issue.
posted by zembla3 at 7:26 AM on July 22, 2011


I've definitely seen this happen when there's no subject line. I would assume your friend got the email, since it's in your sent messages folder.
posted by coupdefoudre at 8:02 AM on July 22, 2011


Yeah if there's no subject line and you didn't quote the text from his response, gmail won't link the conversations, because there's nothing in there for it to know it's the same conversation. It doesn't do it based on whether or not you replied to a specific message, it does it based on connecting the subject line (which there wasn't one, so it can't use), and, if possible, matching all of the quoted text to a reply. If there was insufficient or no quoted text, and no subject line, then there's no link.
posted by brainmouse at 8:19 AM on July 22, 2011 [1 favorite]


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