Laptop losing signal
April 15, 2011 5:24 AM Subscribe
My HP laptop keeps dropping wireless signal after only a few minutes.
Yesterday my HP G60 laptop just started dropping it's connection to the Internet every few minutes. The laptop works fine when connected through a LAN connection and every other device, including my roommate's laptop is working fine. I've reset the router and the modem multiple times.
The only change I've seen that may explain it is that I am seeing one of the Windows shield icons this one hovering over my network when I go to view the list of available networks.
I am running Windows 7 and using a Belkin N+ wireless router. The router is connected to the modem through a set of Netgear powerline adapters, although I've been using those for over 6 months without any issue.
Thanks in advace for the help.
Yesterday my HP G60 laptop just started dropping it's connection to the Internet every few minutes. The laptop works fine when connected through a LAN connection and every other device, including my roommate's laptop is working fine. I've reset the router and the modem multiple times.
The only change I've seen that may explain it is that I am seeing one of the Windows shield icons this one hovering over my network when I go to view the list of available networks.
I am running Windows 7 and using a Belkin N+ wireless router. The router is connected to the modem through a set of Netgear powerline adapters, although I've been using those for over 6 months without any issue.
Thanks in advace for the help.
further, if you google g60 wireless drop connection, it seems like a common problem and drivers seem to fix the problem
posted by fozzie33 at 5:34 AM on April 15, 2011
posted by fozzie33 at 5:34 AM on April 15, 2011
Response by poster: I have an Atheroos AR9285 802.11b/g/n WiFi Adapter and my network is currently running unsecured.
I downloaded the latest drivers and reset everything (laptop, router, modem) and it all worked fine, for about 3 minutes and now it's doing the same thing.
The first few times it drops the connection, I reconnect and it works for a minute and then on the fourth or fifth try, it just stop connecting. The troubleshooting program doesn't return any solutions.
posted by timdicator at 6:17 AM on April 15, 2011
I downloaded the latest drivers and reset everything (laptop, router, modem) and it all worked fine, for about 3 minutes and now it's doing the same thing.
The first few times it drops the connection, I reconnect and it works for a minute and then on the fourth or fifth try, it just stop connecting. The troubleshooting program doesn't return any solutions.
posted by timdicator at 6:17 AM on April 15, 2011
do you have any support with it.... i'd call hp to report,
posted by fozzie33 at 6:42 AM on April 15, 2011
posted by fozzie33 at 6:42 AM on April 15, 2011
Best answer: Any new wireless devices in your home? Are you in an apartment?
Other wireless devices like cordless land-line phones can interfere with wifi. I think it's the 2.x Ghz band that's the culprit usually. I had this problem (with a wireless TV dealie) and fixed it by changing the channel on the wifi. It still drops every couple of days though.
posted by thatguyjeff at 7:00 AM on April 15, 2011
Other wireless devices like cordless land-line phones can interfere with wifi. I think it's the 2.x Ghz band that's the culprit usually. I had this problem (with a wireless TV dealie) and fixed it by changing the channel on the wifi. It still drops every couple of days though.
posted by thatguyjeff at 7:00 AM on April 15, 2011
If you can, try changing the channel that wireless is using on your router. Like thatguyjeff mentioned, other devices nearby can cause interference on a wireless channel and cause the connection to drop. Normally you can access your router via a web session from a PC that is working or connected directly to it. (Here is a user's manual for a Belkin N+ router that could be helpful too if you get stuck. The default url for this particular router is http://192.168.2.1)
posted by samsara at 7:13 AM on April 15, 2011
posted by samsara at 7:13 AM on April 15, 2011
If the other person's laptop keeps working, the problem isn't the network. it's probably a bad antenna connector or just a bad network card.
posted by gjc at 7:25 AM on April 15, 2011
posted by gjc at 7:25 AM on April 15, 2011
Have you tried your laptop against a different access point?
posted by mmascolino at 9:44 AM on April 15, 2011
posted by mmascolino at 9:44 AM on April 15, 2011
Response by poster: I haven't tried the laptop on different wireless access points, but I did try it on an ethernet cable and it works fine.
Everything else on the network is working well, so I'm going to have one of the IT guys at work check out the wireless card.
Thanks for the help, guys.
posted by timdicator at 2:13 PM on April 15, 2011
Everything else on the network is working well, so I'm going to have one of the IT guys at work check out the wireless card.
Thanks for the help, guys.
posted by timdicator at 2:13 PM on April 15, 2011
In my experience, the wireless cards built into HP laptops are rubbish. Once they start to die you can jolly them along a bit by fully power cycling (shut laptop down, pull battery, leave for five minutes, reassemble, restart) but whatever you do they're just going to get worse until they fail altogether.
Go and get yourself a little USB wireless adaptor and use that instead. It will save you endless grief.
posted by flabdablet at 8:56 PM on April 15, 2011
Go and get yourself a little USB wireless adaptor and use that instead. It will save you endless grief.
posted by flabdablet at 8:56 PM on April 15, 2011
And I'm a workplace IT guy, for what it's worth.
posted by flabdablet at 9:04 PM on April 15, 2011
posted by flabdablet at 9:04 PM on April 15, 2011
This thread is closed to new comments.
if all else, go to HP's website and download the latest wireless driver for your laptop, sound like the driver isn't working properly.
posted by fozzie33 at 5:32 AM on April 15, 2011