Okay, I'm stumped and my tech friend is stumped. Maybe you won't be?
December 30, 2010 1:56 PM Subscribe
Why does my computer believe that all sites aside from Google Mail and Google Talk do not exist? Dell running Windows Vista, virus-protected and up-to-date. Firefox 3.6.13 displays GMail and GChat but loads only a blank white page for all other sites; IE gives me "this page cannot be displayed" for every site I checked, including GMail. The admin account (my primary account) is the only account affected; I can log into a guest account and see the entire internet.
- Prior to leaving for Christmas, my internet was working fine. I took my computer apart, put it in the closet to deter thieves, and went away for a week. When I returned and set it back up exactly as it had been before, Firefox would only view Google Mail; Google Talk works within browser and as a separate program. Appropriate care was taken in the moving of said computer and I have no reason to believe I damaged anything.
- No other programs can access the internet from my admin account. Curse is borked, Pidgin is borked, Windows updates are borked, etc. Google Talk works fine.
- Despite GMail and GChat working, www.google.com, maps.google.com, and calendar.google.com are blank-white as the rest of the internet.
- My netbook can access all sites on the internet using both the ethernet connection and the wireless network.
- The problem does not affect the guest account on my Dell, which is how I'm able to post this.
- I'm able to ping sites from the admin account and get responses. These sites do not load in either Firefox or IE when I try.
- Comcast cable modem. But I don't think the connection itself is the issue, as evidenced by the netbook and guest account being fine.