iTunes woes
March 8, 2005 6:01 AM Subscribe
Who can help me with a sudden iTunes for Windows problem?
I've already tried Apple's support forums and iPodlounge.com.
I have the latest version of iTunes and Windows XP w/ SP2. I let iTunes manage my files by copying them to my iTunes music directory. I noticed that iTunes wouldn’t play songs on several specific albums that were already in my library and had played before. Let’s call one XYZ. There was no exclamation point next to the songs in my library, so iTunes definitely could see the files. I checked in WMP and it played with no problem. I cleared XYZ from my library without deleting the files and tried to reload it. I got the popup that said “adding file…” and it went through all the songs on XYZ, but when the popup disappeared, iTunes didn’t say “copying…” like it usually does and the songs were not in my library. I moved the files to a new directory and tried to add them again with the same result. I uninstalled and reinstalled iTunes and tried to add them again, and the same thing happened. When I double-clicked on one of the files itself, iTunes opened, but the song never played.
As a desperate measure yesterday, I cleared all my music from iTunes, uninstalled it, reinstalled and added everything again. The albums that wouldn't play were not loaded. My library went from around 9700 songs to 8900.
Oh, I should add that I was able to sucessfully add a new album and it copied correctly, shows up in my library, and I can play the songs.
I don’t have an iPod, and almost all of my music is in mp3 format, so I could use WMP, but I like iTunes, and I was hoping that I wouldn’t have to stop using it.
I've already tried Apple's support forums and iPodlounge.com.
I have the latest version of iTunes and Windows XP w/ SP2. I let iTunes manage my files by copying them to my iTunes music directory. I noticed that iTunes wouldn’t play songs on several specific albums that were already in my library and had played before. Let’s call one XYZ. There was no exclamation point next to the songs in my library, so iTunes definitely could see the files. I checked in WMP and it played with no problem. I cleared XYZ from my library without deleting the files and tried to reload it. I got the popup that said “adding file…” and it went through all the songs on XYZ, but when the popup disappeared, iTunes didn’t say “copying…” like it usually does and the songs were not in my library. I moved the files to a new directory and tried to add them again with the same result. I uninstalled and reinstalled iTunes and tried to add them again, and the same thing happened. When I double-clicked on one of the files itself, iTunes opened, but the song never played.
As a desperate measure yesterday, I cleared all my music from iTunes, uninstalled it, reinstalled and added everything again. The albums that wouldn't play were not loaded. My library went from around 9700 songs to 8900.
Oh, I should add that I was able to sucessfully add a new album and it copied correctly, shows up in my library, and I can play the songs.
I don’t have an iPod, and almost all of my music is in mp3 format, so I could use WMP, but I like iTunes, and I was hoping that I wouldn’t have to stop using it.
Response by poster: When I cleared out my library and reinstalled yesterday, I told iTunes not to manage my music. When I try to add one of the albums that won't play, it says, "adding files," but nothing ever gets added to the library.
posted by amarynth at 7:03 AM on March 8, 2005
posted by amarynth at 7:03 AM on March 8, 2005
Response by poster: No, they weren't duplicates. After the problem started, I removed a couple of albums from both iTunes library and the directory before trying to add them again.
posted by amarynth at 9:18 AM on March 8, 2005
posted by amarynth at 9:18 AM on March 8, 2005
I know it's a basic question, but is the drive where your iTunes library file is located full?
posted by pmbuko at 12:20 PM on March 8, 2005
posted by pmbuko at 12:20 PM on March 8, 2005
Response by poster: Nope. About sixty gigs of space free.
I did have to reformat a couple of weeks ago because I was getting i/o device errors. I copied all my files to another drive, formatted, and copied the files back again. A few files wouldn't copy due to the i/o device error, but it's not those albums I'm having trouble with.
I noticed the i/o device errors just after I copied a bunch of music onto my brother's Nomad Zen, and the Creative software that I needed to transfer the files completely hosed a bunch of my ID tag info. I used Tag & Rename to restore a bunch of tags. Some of those cds won't play now, but some of them will. I'm pretty sure that not all of the songs that won't play were ones that I had to restore the tags.
All of that may be a coincidence -- I just noticed that some of my songs wouldn't play, but it's hard to know how long it's been going on since I have so many songs.
posted by amarynth at 1:13 PM on March 8, 2005
I did have to reformat a couple of weeks ago because I was getting i/o device errors. I copied all my files to another drive, formatted, and copied the files back again. A few files wouldn't copy due to the i/o device error, but it's not those albums I'm having trouble with.
I noticed the i/o device errors just after I copied a bunch of music onto my brother's Nomad Zen, and the Creative software that I needed to transfer the files completely hosed a bunch of my ID tag info. I used Tag & Rename to restore a bunch of tags. Some of those cds won't play now, but some of them will. I'm pretty sure that not all of the songs that won't play were ones that I had to restore the tags.
All of that may be a coincidence -- I just noticed that some of my songs wouldn't play, but it's hard to know how long it's been going on since I have so many songs.
posted by amarynth at 1:13 PM on March 8, 2005
This thread is closed to new comments.
posted by grouse at 6:52 AM on March 8, 2005