Dupe Freezes Windows Mail

May 6, 2010 12:16 PM

Windows Mail opens two identical windows and freezes. Why?

Every once in a while, when I click on Send/Receive in Windows Mail, two identical windows open (evident only when I delete the first window and the other remains) and the program freezes and will not retrieve mail. Why does this happen, and why does it happen only once a month or so?

posted by weapons-grade pandemonium to Computers & Internet (2 answers total)

I've had that problem with Outlook, but it was on my work computer- before I could report the problem to IT, it went away. I assume IT did some kind of update that fixed it, or maybe it was a fluke that was resolved with a reboot.

Here is one link that I found that suggests checking your default browser:
http://forum.maxthon.com/viewthread.php?tid=6390
Maybe every so often you do something online that resets your default browser options?
posted by Eicats at 2:04 PM on May 6, 2010

Response by poster: FireFox is my one and only browser.

But now Windows Mail is working perfectly. Out of the blue. And I have done nothing that I am aware of on my end to change it. So maybe the problem is with my ISP. But why the duplicate windows when I click Send/Receive? And why will it happen again in a month or so?
posted by weapons-grade pandemonium at 2:40 PM on May 6, 2010