Stop the stains!
July 10, 2009 2:13 PM Subscribe
I have used bullfrog sunblock for years & just the past year started having problems with staining. Bullfrog + sweat = stained shirts after washing. Their web site has no contact info. Any ideas?
Incidentally, they probably just changed their chemical formula. The same thing happens with me (and two other people I know) with Umbrelle. It's a chemical reaction between something in my sweat and something in the sunscreen that for some reason (maybe catalyzed by the soap?) comes out in the wash. I'm guessing the stains are orange.
It's not really anyone's fault - I simply use other brands (with no problems).
posted by scrute at 7:59 PM on July 10, 2009
It's not really anyone's fault - I simply use other brands (with no problems).
posted by scrute at 7:59 PM on July 10, 2009
Response by poster: Yes orange stains.......Can anyone suggest a alternate product. I hate greasy stuff. that's why bullfrog has been my choice for years
posted by patnok at 10:22 AM on July 13, 2009
posted by patnok at 10:22 AM on July 13, 2009
Best answer: From the makes of bullfrog:
Thank you for contacting Chattem, Inc. regarding your experience with our product, BULLFROG. We apologize for any inconvenience this may have caused you. However; all sun blocks and products that contain alcohol, have the ability to cause discoloration. The products formula has not changed.
In order to maintain high quality standards for our products, it is important for us to be aware of any experience our consumers may have. Your comments will be forwarded to the appropriate departments. Thank you for taking the time to share your concerns with us.
I have mailed a self addressed postage-paid mailing label for your convenience in returning the product to us. As soon as we receive it, we will process a refund for you. Please allow four weeks for processing.
If we can be of further assistance, please write to us at P.O. Box 2219 Chattanooga, TN 37409.
Sincerely,
Susan Shell
Consumer Affairs Representative
posted by patnok at 1:08 PM on July 13, 2009
Thank you for contacting Chattem, Inc. regarding your experience with our product, BULLFROG. We apologize for any inconvenience this may have caused you. However; all sun blocks and products that contain alcohol, have the ability to cause discoloration. The products formula has not changed.
In order to maintain high quality standards for our products, it is important for us to be aware of any experience our consumers may have. Your comments will be forwarded to the appropriate departments. Thank you for taking the time to share your concerns with us.
I have mailed a self addressed postage-paid mailing label for your convenience in returning the product to us. As soon as we receive it, we will process a refund for you. Please allow four weeks for processing.
If we can be of further assistance, please write to us at P.O. Box 2219 Chattanooga, TN 37409.
Sincerely,
Susan Shell
Consumer Affairs Representative
posted by patnok at 1:08 PM on July 13, 2009
This thread is closed to new comments.
Chattam, Inc.
1715 West 38th Street
Chattanooga, Tennessee 37409
Telephone: (423) 821-4571 Fax: (423) 821-0395
posted by goml at 2:42 PM on July 10, 2009