Ipod touch cannot connect through USB 2.0 port.

October 30, 2008 6:42 PM

My new first generation Ipod touch can connect via a USB 1 hub to Itunes, but it gives errors when trying to restore or synchronize via any USB 2.0 port on my computer. I have windows XP and I tried everything suggested by apple support. his problem seems to be independednt of firmaware version. Should I take it in to the Apple store?
posted by spacefire to Technology (3 answers total)

Are you sure it's the iPod? There could be an issue with your iTunes install. You could also have a bad USB port. What all has Apple support suggested?
posted by Thorzdad at 5:03 AM on October 31, 2008

Response by poster: I performed the operations listed in the webpage, that is, reinstall Itunes, ensure the correct USB driver is loaded, also update USB drivers in general.
posted by spacefire at 10:21 AM on October 31, 2008

Try another cable. Hardware-wise, I think that would be the most likely culprit.
posted by hootch at 5:44 PM on November 9, 2008