PowerPoint Viewer is not showing text

June 8, 2007 8:12 PM

Why oh why won't you show my text, PowerPoint Viewer?

I am using PowerPoint 2003 on XP and did "File -> Package for CD" so a client could open it on a computer which does not have PowerPoint installed. When I opened it with PowerPoint Viewer to check it, I found that most of the text has disappeared! Text that is in charts is still visible, as is some text that is in a colored autoshapes, but none of the standard bullet points or text boxes show up.

The presentation is still behaving as if the text is there, as far as animation goes. That is, I can click through the phantom bullet points, and the slides advance as they should. Just...can't see the text.

I used Trebuchet in this presentation, and I've tried both embedding the font (which is a standard system font) and not. I've tried switching to Arial and other standard fonts.

I've also tried opening other presentations with the viewer...And they have the same problem. I've tried it on three different computers. I've made sure that I have the most recent version of PowerPoint Viewer installed.

Given this troubleshooting, it seems to me that the problem is with the viewer.

I've searched Microsoft Support and Google quite a bit, but I'm getting no leads at all from that, which is also puzzling. Am I the only one having this problem? Did a disgruntled client put a curse on me?

Any insight appreciated!

posted by SampleSize to Computers & Internet (2 answers total)

I have had this problem as well but I always took the lazy way out and installed the novel fonts on the client machine. It always seemed to fix the problem but I do not know if this is practical for you nor if it is your actual problem. Good luck, though!
posted by mlbphd at 6:46 AM on June 9, 2007

Thanks mlbphd, but all the computers I tried it on already had the fonts installed.
posted by SampleSize at 9:39 PM on June 9, 2007