Experiences with grocery delivery
December 16, 2018 3:02 PM
I would like to know your experiences with grocery delivery, like instacart and shipt. I don't drive due to disability so trips to the grocery store are an hour minimum from home, and 30 minutes if I only need to pick up a couple things after work. Worth it? Not so much?
i've been using fresh direct for 11 years and the only way i will stop using fresh direct is if i am dead or they are.
posted by poffin boffin at 3:23 PM on December 16, 2018
posted by poffin boffin at 3:23 PM on December 16, 2018
I do grocery delivery about once a month via Instacart, partly due to chronic health issues. (I otherwise do weekly trips and try really hard to do only one trip a week.) I do it on weekends where I'm extra busy or feeling ill. Also for 'things I cannot get at Trader Joe's', my usual default grocery store, and 'this is heavy, if I haul it around I will be wiped out for the day' stuff.
My experience has been generally good. For staples, it's usually fine. If you plan your menu around a specific product and it's not available, things can get a little trickier. If they can't get an item, they will refund it. If they bring you a wrong item or don't bring something you were charged for, Instacart's reporting feature is usually pretty good and they don't fuss about crediting you appropriately.
If you're available when they do the shopping, you can see what they've got and make comments for anything that looks weird, but timing for this can be difficult (I often get things delivered half an hour after I am reliably home from work, and sometimes they shop at 2pm, and sometimes they shop at 4pm, when I'm driving.)
Instacart has an option to identify a replacement, let them pick a best option, or not to replace (and you can do notes, like "If out of this flavour of yogurt, get more of one of the other options on my list" that have mostly worked well for me.)
Glitches I've had including bringing me one avocado instead of a bag of four, bringing me a rice mix instead of a similarly packaged pasta mix, a few weird flavours of yoghurt that were not what I was expecting. And a few refunds for things where I'm pretty sure the thing was on the shelf, and they did not go as far as finding it in the place it actually was (lime juice, for example, which is often not where you would think it is.) I've never had problems with things being poorly stored, and the produce they've picked has generally been very good quality or better.
Things to know: depending on the store, the person who picks your order and the person who brings it may well be different. Different shoppers have different communication styles - some have been really proactive, some have been more complex to deal with. Almost all of the delivery people have been very glad to bring things downstairs for me (half a flight down).
posted by jenettsilver at 3:24 PM on December 16, 2018
My experience has been generally good. For staples, it's usually fine. If you plan your menu around a specific product and it's not available, things can get a little trickier. If they can't get an item, they will refund it. If they bring you a wrong item or don't bring something you were charged for, Instacart's reporting feature is usually pretty good and they don't fuss about crediting you appropriately.
If you're available when they do the shopping, you can see what they've got and make comments for anything that looks weird, but timing for this can be difficult (I often get things delivered half an hour after I am reliably home from work, and sometimes they shop at 2pm, and sometimes they shop at 4pm, when I'm driving.)
Instacart has an option to identify a replacement, let them pick a best option, or not to replace (and you can do notes, like "If out of this flavour of yogurt, get more of one of the other options on my list" that have mostly worked well for me.)
Glitches I've had including bringing me one avocado instead of a bag of four, bringing me a rice mix instead of a similarly packaged pasta mix, a few weird flavours of yoghurt that were not what I was expecting. And a few refunds for things where I'm pretty sure the thing was on the shelf, and they did not go as far as finding it in the place it actually was (lime juice, for example, which is often not where you would think it is.) I've never had problems with things being poorly stored, and the produce they've picked has generally been very good quality or better.
Things to know: depending on the store, the person who picks your order and the person who brings it may well be different. Different shoppers have different communication styles - some have been really proactive, some have been more complex to deal with. Almost all of the delivery people have been very glad to bring things downstairs for me (half a flight down).
posted by jenettsilver at 3:24 PM on December 16, 2018
I use Safeway delivery and it’s great. I found instacart overpriced. You have to accept that sometimes the items you want won’t be in stock and that sometimes the produce will be garbage or very underripe or that the delivery guy will be 30 minutes late. And the Safeway website where you order is buggy and slow. But it costs like $7 per order which is a phenomenal deal to avoid the hell that is our local Safeway. I do like one big order a month.
They will generally give you a discount for our first order so why not try it and see how it works out?
posted by phoenixy at 3:25 PM on December 16, 2018
They will generally give you a discount for our first order so why not try it and see how it works out?
posted by phoenixy at 3:25 PM on December 16, 2018
I love Instacart. I'm an Express member (150/yr, means no service fee on my orders) and I tip extravagantly in cash to assuage my guilt over using gig economy services. I'm lucky that I live in a very well-serviced area, so there's nearly nothing I can't get my hands on. Even if I do a big shop on the weekend myself, I usually end up placing at least one if not two orders during the week.
I do order often enough that I know a lot of the ins and outs of the items I usually buy and I use the "instructions" field a good bit. They have a decent interface for selecting alternates in most cases, but there are some things that seem to work a little weird in the interface (like meat, which you choose by weight, but in reality the packages of chicken at the store are already bundled, so my preferred chicken I set to 3.5 pounds so the total hits the highest amount I usually see in-store on a package with a note "1 package, they usually run $5-7, chat me if it's over $9").
I do watch on the app while they shop, because they'll send approval requests for substitutes or chat you if they can't figure out what you want or can't find it or there's some weird situation. If you don't answer, they guess, and some shoppers' guesses are weird.
There are quirks, and it's not always perfect, but honestly I'm not always perfect when I'm doing the shopping myself so I am largely satisfied with my experience.
posted by Lyn Never at 3:31 PM on December 16, 2018
I do order often enough that I know a lot of the ins and outs of the items I usually buy and I use the "instructions" field a good bit. They have a decent interface for selecting alternates in most cases, but there are some things that seem to work a little weird in the interface (like meat, which you choose by weight, but in reality the packages of chicken at the store are already bundled, so my preferred chicken I set to 3.5 pounds so the total hits the highest amount I usually see in-store on a package with a note "1 package, they usually run $5-7, chat me if it's over $9").
I do watch on the app while they shop, because they'll send approval requests for substitutes or chat you if they can't figure out what you want or can't find it or there's some weird situation. If you don't answer, they guess, and some shoppers' guesses are weird.
There are quirks, and it's not always perfect, but honestly I'm not always perfect when I'm doing the shopping myself so I am largely satisfied with my experience.
posted by Lyn Never at 3:31 PM on December 16, 2018
I've used the Vons delivery service for about a decade for about 80% or my groceries . Due to pain or fatigue, the delivery charge is worth it because they bring the stuff inside and set in the kitchen for me. When i'm buying heavy things it's a lifesaver.
The biggest frustration is substitutions and mistakes. If the packer can't find the item or they are out of it, you can designate whether a substitution is ok but I really wish I could be specific. For example cat food, my cats like some flavors and hate others. If I order 10 assorted cans I want to say if one flavor is out jut substitute extra of one of the other flavors so I still get 10 total and they are all from some subset of my original list. Just don't give me the pate that they refuse to eat
We do always sit down and inventory the whole order as we put it away; it's generally ok but every once in a while something is missing. We had several orders in a row last year where the dairy part of the order was missing every time but they've gotten their act together since then. Their phone service for reporting mistakes is good through sometimes we have to wait on hold for a while; they will either credit or redeliver and they never want misdelivered stuff back.
Produce is the most difficult, it's always unclear whether you are ordering by weight or units and it seems to be just as confusing to the packers. Like I can order 1 of apples and get one apple, and order 1 of mushrooms and get a pound.
posted by buildmyworld at 3:35 PM on December 16, 2018
The biggest frustration is substitutions and mistakes. If the packer can't find the item or they are out of it, you can designate whether a substitution is ok but I really wish I could be specific. For example cat food, my cats like some flavors and hate others. If I order 10 assorted cans I want to say if one flavor is out jut substitute extra of one of the other flavors so I still get 10 total and they are all from some subset of my original list. Just don't give me the pate that they refuse to eat
We do always sit down and inventory the whole order as we put it away; it's generally ok but every once in a while something is missing. We had several orders in a row last year where the dairy part of the order was missing every time but they've gotten their act together since then. Their phone service for reporting mistakes is good through sometimes we have to wait on hold for a while; they will either credit or redeliver and they never want misdelivered stuff back.
Produce is the most difficult, it's always unclear whether you are ordering by weight or units and it seems to be just as confusing to the packers. Like I can order 1 of apples and get one apple, and order 1 of mushrooms and get a pound.
posted by buildmyworld at 3:35 PM on December 16, 2018
I've used Amazon fresh, instacart and peapod.
Peapod has a more limited service area, so may not be available near you. It's usually my preferred service, but I'm a last minute shopper, which isn't always conducive to arranging deliveries. You'll get a text when you're the next stop and when they've arrived. The delivery men were always friendly and seem to be the most professional.
Amazon Fresh is convenient as long as you order a day ahead. I've had delivery problems with standard Amazon orders (arriving days late or being lost entirely), but Fresh people are always on time and generally friendly.
Instacart seemed a bit pricier when I used them, but I was in a downtown area. I generally had a good experience with the people messaging me for replacements or clarifications. The one time I had a completely wrong order the company figured it out and fixed it (and they were specialty items).
I always tip well for reasons mentioned above.
posted by ghost phoneme at 4:25 PM on December 16, 2018
Peapod has a more limited service area, so may not be available near you. It's usually my preferred service, but I'm a last minute shopper, which isn't always conducive to arranging deliveries. You'll get a text when you're the next stop and when they've arrived. The delivery men were always friendly and seem to be the most professional.
Amazon Fresh is convenient as long as you order a day ahead. I've had delivery problems with standard Amazon orders (arriving days late or being lost entirely), but Fresh people are always on time and generally friendly.
Instacart seemed a bit pricier when I used them, but I was in a downtown area. I generally had a good experience with the people messaging me for replacements or clarifications. The one time I had a completely wrong order the company figured it out and fixed it (and they were specialty items).
I always tip well for reasons mentioned above.
posted by ghost phoneme at 4:25 PM on December 16, 2018
We have been using amazon fresh and it has been pretty good. Fruit has been the only thing that hasn’t worked so well (but I may be extra picky), so I mostly swing by the grocery store for that. But everything else is fine, pretty much exactly the same as going to the store except they bring it to you.
I like the deliberate process of putting the order together because it is easy to check for exactly what you need instead of trying to remember or squinting at a list while dodging carts.
posted by Dip Flash at 4:44 PM on December 16, 2018
I like the deliberate process of putting the order together because it is easy to check for exactly what you need instead of trying to remember or squinting at a list while dodging carts.
posted by Dip Flash at 4:44 PM on December 16, 2018
My experience with Amazon Fresh has been very good. The deliveries have always been on time. There have never been any missing items. Everything is packaged well. I like the fact that they have started separating out the produce into it's own bag, and I love the fact that they carry Whole Foods brand products. I've had a couple of issues with produce, but other than that it's been a very positive experience that's saved me a ton of time. Also, an Amazon Fresh membership includes membership for Prime Pantry, which I've also had very good experiences with.
posted by jazzbaby at 5:09 PM on December 16, 2018
posted by jazzbaby at 5:09 PM on December 16, 2018
It may depend on where you live tbh. I've used instacart, amazon fresh, safeway and google shopping express in the sf bay area.
Instacart has been the easiest to use and most reliable. I have Instacart express. They allow for specific substitutions and are generally good at showing up in the assigned window. I find between the app and the website it keeps you well informed about what's going on with your order. It has a ways to communicate with the shopper in app. Minuses are that it's a bit pricey and there are occasional errors where they pick up the wrong thing but it's been good over all. I feel like stuff I've received has been at the proper temp. Here they also deliver from Costco and a few other stores so if you have say an express membership you could use it for drugstore, pet stuff and liquor.
Safeway generally requires planning ahead but they're cheaper than instacart. You have to order in advance. The plus is that they have refrigerated trucks and I think the people delivering are employees. The minuses have been tracking your order is hard. There have been a couple of instances where they didn't show up and I had no idea what was going on. After calling found out that they may have been overbooked and the drivers generally don't deliver after certain hours. They could reschedule for the next day but I don't think I got any notice. The groceries were always in good shape and they rarely picked the wrong items. Also they seemed the happiest about delivering to an apartment front door.
I don't think I'd use amazon fresh again for anything that requires refrigeration. I'm not positive if they really refrigerate orders before delivery but here they seem to overschedule drivers so even if their storage is climate controlled your order might be driving around the city for a couple of hours. Some very melted ice cream convinced me that it was not a good way to get groceries.
I used to use Google shopping express but gave up when in my area they eliminated delivery windows and signature required. This meant that the drivers would leave orders on the sidewalk in front of the apartment w/o calling anytime w/in their 14 hr delivery day. I have no idea if they're better now.
The other 3 services seemed way better at following delivery instructions and calling to be buzzed into the apartment building. I'd check local reviews for the services in case there are issues specific to your area.
posted by oneear at 5:10 PM on December 16, 2018
Instacart has been the easiest to use and most reliable. I have Instacart express. They allow for specific substitutions and are generally good at showing up in the assigned window. I find between the app and the website it keeps you well informed about what's going on with your order. It has a ways to communicate with the shopper in app. Minuses are that it's a bit pricey and there are occasional errors where they pick up the wrong thing but it's been good over all. I feel like stuff I've received has been at the proper temp. Here they also deliver from Costco and a few other stores so if you have say an express membership you could use it for drugstore, pet stuff and liquor.
Safeway generally requires planning ahead but they're cheaper than instacart. You have to order in advance. The plus is that they have refrigerated trucks and I think the people delivering are employees. The minuses have been tracking your order is hard. There have been a couple of instances where they didn't show up and I had no idea what was going on. After calling found out that they may have been overbooked and the drivers generally don't deliver after certain hours. They could reschedule for the next day but I don't think I got any notice. The groceries were always in good shape and they rarely picked the wrong items. Also they seemed the happiest about delivering to an apartment front door.
I don't think I'd use amazon fresh again for anything that requires refrigeration. I'm not positive if they really refrigerate orders before delivery but here they seem to overschedule drivers so even if their storage is climate controlled your order might be driving around the city for a couple of hours. Some very melted ice cream convinced me that it was not a good way to get groceries.
I used to use Google shopping express but gave up when in my area they eliminated delivery windows and signature required. This meant that the drivers would leave orders on the sidewalk in front of the apartment w/o calling anytime w/in their 14 hr delivery day. I have no idea if they're better now.
The other 3 services seemed way better at following delivery instructions and calling to be buzzed into the apartment building. I'd check local reviews for the services in case there are issues specific to your area.
posted by oneear at 5:10 PM on December 16, 2018
I only use it when a combination of inclement weather and childcare makes going to the store myself more of an ordeal than it needs to be. It is amazing as a stress-reducer. My main comment though is to be wary about using it for produce.
Like, I will put a red pepper in my list and, when it comes it's a little soft and spotty. And I'm like, yes, this totally counts as an edible red pepper. But, if I had been in the store in person I would have passed this one over and found a much better one.
I once included four peaches in my order and they ended up going straight into the compost.
posted by 256 at 5:24 PM on December 16, 2018
Like, I will put a red pepper in my list and, when it comes it's a little soft and spotty. And I'm like, yes, this totally counts as an edible red pepper. But, if I had been in the store in person I would have passed this one over and found a much better one.
I once included four peaches in my order and they ended up going straight into the compost.
posted by 256 at 5:24 PM on December 16, 2018
I would advise anyone who dislikes or has trouble grocery shopping to try various local grocery delivery options after ensuring it isn't way too expensive compared to the round trip to the local grocery store (make sure to factor in transit and time costs there too). I love grocery delivery. It has its downsides, but means I don't have to spend hours in the grocery store fighting crowds, trying to find x y z off the list, waiting in line, and then hauling bulky, easily damaged goods that, if I am shopping properly, I literally require to live! home. Tl;dr if grocery shopping stresses you out or tires you out, for no reason or for a damned good one, just try the delivery services!
I loved freshdirect for years but switched after a few bad orders in a row; now I use amazon. Neither one has bad produce compared to the local grocery options (generally the produce quality is better but I imagine this varies highly depending on your area), or fewer issues with missing items compared to items that would be missing in a store.
posted by love2potato at 5:42 PM on December 16, 2018
I loved freshdirect for years but switched after a few bad orders in a row; now I use amazon. Neither one has bad produce compared to the local grocery options (generally the produce quality is better but I imagine this varies highly depending on your area), or fewer issues with missing items compared to items that would be missing in a store.
posted by love2potato at 5:42 PM on December 16, 2018
As some have mentioned above, look into your options for local grocery delivery as well as Instacart and Shipt. In my area, the local store (HEB) has better pricing on both products and delivery and is just as good-- if not better.
posted by erloteiel at 5:51 PM on December 16, 2018
posted by erloteiel at 5:51 PM on December 16, 2018
I have been using Instacart for at least a year, if not longer. For a year I think at least I have not been to the store unless I needed only a few things (delivery minimums) or for some other special reason (baking, need specific stuff, don't want to mess with replacements through the app).
For my every day grocery needs, Instacart is fan-fucking-tastic and if you can't or don't want to go to the store for some reason, try it out. I usually work from home on Fridays, so I shop for my groceries Thursday night, schedule that shit to be delivered the next day by noon, and then I don't have to deal with the store, particularly at this time of year. It's fantastic. Highly recommend, A++ will continue using.
posted by Medieval Maven at 6:08 PM on December 16, 2018
For my every day grocery needs, Instacart is fan-fucking-tastic and if you can't or don't want to go to the store for some reason, try it out. I usually work from home on Fridays, so I shop for my groceries Thursday night, schedule that shit to be delivered the next day by noon, and then I don't have to deal with the store, particularly at this time of year. It's fantastic. Highly recommend, A++ will continue using.
posted by Medieval Maven at 6:08 PM on December 16, 2018
Mostly, we use Instacart as a way to shop at Costco without a membership, and for that, it's spectacular. Yes, there's a markup, but we're buying ~$100 worth of baking supplies at a shot, and it's worth it.
In Berkeley, we used Instacart on occasion to shop Berkeley Bowl, which was fun... this was a few years ago, when they were new and weren't great about training their shoppers about what a pound of a given produce item actually weighed.
We've used Prime Now to shop Whole Foods a couple times, and if you've already got a Prime membership, it's free delivery for orders over $35 (but yes, tip!) and that works pretty well - it seems to see all of WFM's inventory and there doesn't seem to be much markup.
posted by Making You Bored For Science at 6:13 PM on December 16, 2018
In Berkeley, we used Instacart on occasion to shop Berkeley Bowl, which was fun... this was a few years ago, when they were new and weren't great about training their shoppers about what a pound of a given produce item actually weighed.
We've used Prime Now to shop Whole Foods a couple times, and if you've already got a Prime membership, it's free delivery for orders over $35 (but yes, tip!) and that works pretty well - it seems to see all of WFM's inventory and there doesn't seem to be much markup.
posted by Making You Bored For Science at 6:13 PM on December 16, 2018
I use PeaPod, and I love it. I've lived in a city for 42 years without a car or a decent supermarket down the street, and it was an enormous game changer for me. Now we have a TJ's, but I still use PeaPod to complement it.
posted by jgirl at 7:10 PM on December 16, 2018
posted by jgirl at 7:10 PM on December 16, 2018
I find Instacart way too expensive. See what other options you have. Their delivery though is spot on in terms of timing and getting food delivered almost immediately - so I suppose a trade off?
posted by Toddles at 10:01 PM on December 16, 2018
posted by Toddles at 10:01 PM on December 16, 2018
I live in a large city without a car so I have gotten delivery many times from Instacart and Safeway. In my experience, there is always a way to get free shipping. With Instacart, they usually have something along the lines of "spend $15 on Nabisco products for free delivery" and I always do that. With Safeway, usually they email me a coupon. So, I find it's totally worth it. I also find the prices are the same as in store. I use it to stock up on bulk items, like cases of water, which especially makes it worth my while.
I think Instacart is easiest to use. You can watch your shopper pick items and they can message you about acceptable replacements. Safeway's website is very clunky to use and if an item is out of stock, I won't know until they show up. With Instacart, I told them to cancel my entire order if the thing I wanted most wasn't in stock, and they did it easily, but with Safeway, that didn't work - they showed up despite the note I put in my order. But I'd see what various options you have in your area.
posted by AppleTurnover at 11:43 PM on December 16, 2018
I think Instacart is easiest to use. You can watch your shopper pick items and they can message you about acceptable replacements. Safeway's website is very clunky to use and if an item is out of stock, I won't know until they show up. With Instacart, I told them to cancel my entire order if the thing I wanted most wasn't in stock, and they did it easily, but with Safeway, that didn't work - they showed up despite the note I put in my order. But I'd see what various options you have in your area.
posted by AppleTurnover at 11:43 PM on December 16, 2018
My experience has been that the prices of local delivery combined with the increased prices of the food when you get things delivered means that delivery ends up being among the most expensive options for getting food to my house. YMMV, because your delivery options may vary. I find that delivery services both charge for delivery and just have expensive food and you don't get to take advantage of the usual sales.
Instead, I use Uber/Lyft. I go to the grocery store nearest my house by bus, either on the weekend or on my way home from work, but a trunk full of groceries and pay for the ride home. It is less expensive than delivery, I get to pick my own produce and I don't have to shlep the groceries home on the bus.
If you hate the grocery shopping part of grocery shopping, though, this probably only saves me 5-10% on the overall price of my groceries, so you might still prefer delivery even if it is marginally more expensive. I like the shopping part of grocery shopping, so I'd probably still prefer this even if it were marginally more expensive than delivery.
posted by jacquilynne at 9:36 AM on December 17, 2018
Instead, I use Uber/Lyft. I go to the grocery store nearest my house by bus, either on the weekend or on my way home from work, but a trunk full of groceries and pay for the ride home. It is less expensive than delivery, I get to pick my own produce and I don't have to shlep the groceries home on the bus.
If you hate the grocery shopping part of grocery shopping, though, this probably only saves me 5-10% on the overall price of my groceries, so you might still prefer delivery even if it is marginally more expensive. I like the shopping part of grocery shopping, so I'd probably still prefer this even if it were marginally more expensive than delivery.
posted by jacquilynne at 9:36 AM on December 17, 2018
I LOVE Shipt. Will never go back. The only drawback is that I don't get my Kroger points on my deliveries, but I'll take that loss if it means never having to go to the grocery store again.
The shoppers do message you about your items, even to the extent of sending me a picture of a bad looking bunch of broccoli and asking if I really want it.
posted by orangesky4 at 10:38 AM on December 17, 2018
The shoppers do message you about your items, even to the extent of sending me a picture of a bad looking bunch of broccoli and asking if I really want it.
posted by orangesky4 at 10:38 AM on December 17, 2018
I've used:
Instacart. Too often items I ordered were out of stock, or it seemed the shopper couldn't find them. I once ordered a southwestern spinach salad and received a bag of spinach. I wouldn't use the service for groceries, but I have used it to send flowers and gumdrops to family members who were sick.
Amazon Prime Now. All items were shipped as ordered, but the packaging was highly inefficient. Cold items were delivered in a silver bubble-wrap pouch with multiple cold packs inside. So many bags the dog got stuck.
PeaPod. Used more than the others, but I stopped using primarily because of the low quality of produce, as well as the absurd number of plastic bags. I once ordered 3 sweet potatoes and received one in its own plastic bag, and the other two in another.
posted by MrBobinski at 6:52 AM on December 19, 2018
Instacart. Too often items I ordered were out of stock, or it seemed the shopper couldn't find them. I once ordered a southwestern spinach salad and received a bag of spinach. I wouldn't use the service for groceries, but I have used it to send flowers and gumdrops to family members who were sick.
Amazon Prime Now. All items were shipped as ordered, but the packaging was highly inefficient. Cold items were delivered in a silver bubble-wrap pouch with multiple cold packs inside. So many bags the dog got stuck.
PeaPod. Used more than the others, but I stopped using primarily because of the low quality of produce, as well as the absurd number of plastic bags. I once ordered 3 sweet potatoes and received one in its own plastic bag, and the other two in another.
posted by MrBobinski at 6:52 AM on December 19, 2018
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If Fresh Direct is in your area, I had a mostly good experience with them, especially when I ordered a few days ahead. They were late with deliveries for awhile there, but a) that's region-dependent I think and b) they did get better right before I moved away from one of their service areas. Note: the food may come in cardboard boxes. I'm able-bodied and in fairly good shape and I found them a pain in the ass to move. (I think they had switched to reusable bags, which I found much easier to handle.) The food was wonderful and I loved the whole process.
I found Instacart better for timing, and you can order things and have them delivered a few hours later. I don't think they treat their workers wonderfully, and it's part of the whole gig economy hell. I tipped as much as I could afford. (If this solves your problem, though, use it guilt-free! It solved my problem, which was that I was way too anxious to grocery shop, and I don't regret any time I've ever used Instacart. I was also careful to be really, really nice to everyone I interacted with.) Instacart was more expensive than Fresh Direct, but not by a lot.
Long story short: holy shit I loved having groceries delivered it is a time- and money-saver but maybe be mindful of labour practices. I found it incredibly worth it.
posted by kalimac at 3:21 PM on December 16, 2018