What's the real ongoing-cost of adding an OS X Server?
January 2, 2012 4:31 PM Subscribe
We're adding a Mac OS X Lion server to our small business soon. What's reasonable amount to budget for monthly OS X Server support compared to what we pay occasionally now for issues on our workstation-based network that we can't solve ourselves? Are we in for monthly billing shock once a true server gets added? All the details and
posted by webhund to Computers & Internet (1 answer total) 4 users marked this as a favorite
As our business grows, we're considering adding an OS X Lion server to our small business' stable of Macs. Our motley collection of hardware includes: 3 Mac Mini-'s running Java/mySQL retail POS and credit card processing applications, an iMac running the POS system for back-office work, a couple of MacBooks doing general business related work (accounting, word-processing, social media stuff, and a wee bit of inDesign work), a slug (3-4) iPads and iPhones, and then a gaggle (8) of printers ranging from monochrome/color lasers, thermal printers, Dymo label printers, and workhorse receipt printers. Total users: 5-8 at any given time. And a TimeCapsule and PogoPlug for backups. All running on a combination of wired and wireless connections. We're likely to add a couple more Mac workstations this year.
We've been having some problems recently maintaining connectivity (both local network and on the internets), as well as starting to feel the strains of this workstation-based system, in terms of file access, user setups, and the like. We're pretty handy when it comes to fixing "hey, the internets down" and "why won't the printer print?" type questions, so we expect (hope?) to be able to continue these routine troubleshooting ourselves.
So, how do we judge what a reasonable cost will be for ongoing monthly maintenance of our new Server and 5+ workstations? We're evaluating both a fixed monthly fee and per hour approaches, but are not sure how much more hand-holding/admin time adding an OS X server is going to need. Moreover, is regular "maintenance" necessary for this type of network or can we safely let it hum along in the background and just call in Mr. Chips whenever something goes broke?