What do you call a justification-apology?
May 15, 2018 11:27 PM Subscribe
We've all heard it: "I'm so sorry the bell woke you, but my delivery arrived 20m earlier than it said on the website." "I'm sorry I forgot to put your clothes in the dryer like I'd agreed, but I've had a stressful day." What do you call an apology that's actually more about explaining the mistake?