California WIA/WIB re-training question.
September 24, 2014 9:37 AM   Subscribe

Anyone with experience with re-training approval through WIA, I need some advice. Hope me?

Morning, all –
If anyone who reads this works at California WIA/WIB or has trainee experience with this process, I could sure use your help right about now.

Without making this longer than it needs to be, since April, I have been working toward retraining in a new industry with my local one-stop. In April I cleared the “core” and “intensive” services, took my TABE test and in July submitted my application package for training.

My application was simple and straightforward. I made the app package as easy as possible to review and approve. In the app package I was direct with the choice of specific training I wanted (from the approved provider list) and supported this choice with evidence that it fit WIA's training goals. The tuition for the program I chose was $1750.00 - the least expensive on the approved provider list and way under the maximum training allotment. You'd think my app would fly right through the process.

My caseworker at the one-stop said after my app package is submitted to the county (in July) it should take about two weeks to get a call to sign the paperwork for the training voucher.

Training funds that were originally scheduled for August 1st did not arrive on time. I don’t know when they actually arrived, but my caseworker is saying the funds are in and training approvals are being issued.

As of today, I am nearing the eight week mark from app submission with no word from the county. My caseworker (who I believe is overloaded) is doing her best, but the county is not forthcoming about the obvious delay in funding and issuing the ITA vouchers. While I realize the county does things on a "need to know" basis, (and doesn't owe anyone an update) the delay seems extraordinary, even for them.

I called the County Office directly, only to have my caseworker call me back and ask me not to call the County, but to go through her.

Questions:
1) WHY is this taking so long? - or - Was my caseworker wrong about the timing?
2) What can I do get more information on where I am in line for the approval process?
3) What is your personal experience with this process?
4) Who should I be speaking to for the best information on my case and it’s progress.

Thanks again to anyone with info, insight or advice.
posted by Cookbooks and Chaos to Work & Money
 
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