Who will stop Domain Registry of America?
May 31, 2007 9:17 AM Subscribe
Yet another one of my clients has been confused by a Domain Registry of America "invoice" mailing, and now I'm even madder at them. I saw this FTC ruling
from 2003, but is there any kind of action/suit against the company now? If not, why not?
posted by amtho to Technology (20 answers total) 2 users marked this as a favorite
This is the third or fourth client of mine to go through this. These are smart people, they're just busy and they are very conscientious about paying all their invoices. Naturally, when they receive a mailing warning them that their domain name is going to expire, they just put a check in the envelope and send it off. I only found out about it because I asked how many years they'd like to renew the domain name, and they told me they'd "renewed" it last week. I got suspicious, mentioned the usual technique of Domain Registry of America, and the first word of the reply message from my client was an expletive.
I am so tired of this. It would be easy to assert that this company's entire business model is built on the kind of advertising that confuses people. Is there some kind of class action suit, or going on? I've spent a number of otherwise-billable hours helping these people untangle this issue, and my clients have lost time, too.
If there's a good reason why a suit _can't_ or _shouldn't_ be filed, I'd love to hear about it from AskMe contributors who, whether or not they are lawyers, would of course not be my lawyer and would not be rendering me official legal advice.