Must we acknowledge emails?
March 31, 2014 1:33 PM Subscribe
Am I out of bounds here or is it an accepted email etiquette norm now that acknowledging an email is optional?
posted by stupidsexyFlanders to Human Relations (45 answers total) 12 users marked this as a favorite
There are a few people in my (professional) life, maybe an increasing number, to whom I will email a question or a work request and then sit and wait days, sometimes weeks to hear from them until they have an answer for me, or have finished the task. Until then, radio silence.
Am I being curmudgeonly to expect an acknowledgement within, say, 24 hours, that they got the email, understand the question/request, and will get back to me? It feels like rudeness but I know stuff evolves and I was wondering if anyone else either does this or has it done to them, and how they feel about it.
All I'm looking for here is "Thanks for your email. I'll get back to you." Without this I don't know if they saw my email, or how long they expect it will be until they respond. This really bugs me. Am I wrong?