Confused about concepts in new design terminology
May 23, 2012 10:57 PM Subscribe
Help me make sense of the conflicting or incomplete information on the web regarding User Experience, UX, User Experience Design and its relationship to physical products not connected to the internet or having electronic parts.
posted by infini to media & arts (10 answers total) 13 users marked this as a favorite
A client has sent me a document (TOR) that outlines my tasks for an upcoming engagement and has used this terminology (UX). My roots are in hard core product design, industrial design and engineering and I have personally never used these terms in the context of my work. As I dig up stuff online and read it, I can see how and where these labels might make sense for what I'm going to be facilitating but my client has no software, UI or electronic component to their product nor is there any connection to the internet. Thus my confusion in my attempts to make sense of this accurately (for developing my plan of action etc).
These are two wikipedia links that I've found - User Experience
and User experience design
. You'll note in the second one, the design section
only talks about outputs that are more relevant to virtual products rather than physical ones, yet the definition says:
User Experience Design (UXD or UED) is a broad term used to explain all aspects of a person’s experience with the system including the interface, graphics, industrial design, physical interaction, and the manual.  It is also referring to the application of user-centered design practices to generate cohesive, predictive and desirable designs based on holistic consideration of users’ experience.
So, am I misunderstanding this? Is it that its only applicable to modern products which have a physical component and a virtual one like user interfaces or screens or some such? Or is that the UX concept can also be holistically applied for regular old product design and services only existing in brick and mortar? And if so, how and where can I find some definitive explanations in order to understand these concepts so that I can use the words with some confidence?