Diagnosing a faulty hard drive
February 25, 2009 1:34 AM Subscribe
My PC is no longer recognising one of my SATA hard drives.
posted by ArmyOfKittens to Computers & Internet (11 answers total) 1 user marked this as a favorite
This morning when I turned on my PC it did not recognise any of the SATA devices - OS HD (200gb Seagate), storage HD (500gb Seagate), and DVD writer (a cheapo Samsung job). After a bit of messing about I discovered that I can boot fine with just the OS HD and the DVD plugged in, but plugging in the storage HD - whether it's the only SATA device plugged in or in any combination with the others - causes the system to stop seeing any SATA devices (and once caused it to power off as soon as it powered on).
I have nothing on the PATA port. My motherboard is a Gigabyte P31-DS3L, my PSU is a Corsair VX450, and I run Windows XP SP2. The 200gb (working) drive is about three years old, the 500gb (broken) one is a little less than a year old. The PC has not been moved recently. I've tried them all on different SATA cables and off different sockets (although the mobo only has four) and with different power cables off the PSU. I've reset the bios to "failsafe defaults". Running Windows on the working drive seems as stable as usual.
Last night I left the PC downloading, set to hibernate when it had finished getting the file.
I'm assuming the drive has just flat-out died at this point, but before I RMA I'd love some ideas to get it working again, even just for long enough to rescue some data (the data on the drive isn't important enough to actually spend money on a retrieval service, but there are some photos and documents and things it would be nice to rescue; and yes, I've learned my lesson about backing files up now!).