Web Page E-mail Links That Don't Work: Bug or Feature?
May 26, 2008 6:53 PM   Subscribe

Web Page E-mail Links That Don't Work: Bug or Feature? Greetings Mefi-World! Here on my Mac OS X Panther PowerBook, nothing happens when I click on e-mail links on any web page in Safari and Firefox. Is this a feature I need to turn on, or is this intentional; an anti-spam thing? If it's the former, what do I change to make clicking on these links open a new e-mail (in Apple Mail)? All suggestions appreciated greatly.
posted by BrooklynCouch to Computers & Internet (10 answers total)
 
There's an option under Firefox preferences for handling mailto links. I'm using Firefox 3 Beta, and it's under Tools>Options>Applications (search for mailto in the list and then pick the corresponding app).

This may be different for Firefox 2.x
posted by theiconoclast31 at 6:59 PM on May 26, 2008


Response by poster: thanks, however on mac, that will not work....
posted by BrooklynCouch at 7:15 PM on May 26, 2008


Response by poster: Yes, it is set as Mail...
posted by BrooklynCouch at 7:27 PM on May 26, 2008


thanks, however on mac, that will not work....

Erm, that is how it works in Firefox on a Mac, too—you can tell it to use the system default or select other in-browser options like Yahoo mail.

Anyway. Have you moved Mail.app out of the Applications folder by any chance? Are you using any ad blocking programs, add-ons, extensions, InputManagers? Do mailto: links work when you use another account on your Mac (you can test it by making a new user and switching over to that user—this usually makes it immediately clear if you've borked something small scale or large scale).
posted by bcwinters at 7:33 PM on May 26, 2008


thanks, however on mac, that will not work....

The menus are just in different places -- try going to Firefox>Preferences...>Applications.
posted by danb at 8:00 PM on May 26, 2008


Response by poster: theiconoclast31, for Mac options=preferences, and they are found on the Firefox menu.

I logged out and into a different user, and in the e-mail links worked. Now what? I would prefer not losing/having to re-create all of my settings.
posted by BrooklynCouch at 8:02 PM on May 26, 2008


Response by poster: There is no Apple Mail item in the applications list of Firefox (under Firefox>Preferences>Applications)
posted by BrooklynCouch at 8:03 PM on May 26, 2008


Best answer: 2 things to try:
  • Follow WCityMike's suggestion above, but set it to something other than Mail.app, close Mail, open it again, and set it back.
  • In Firefox, type about:config into the address bar, filter on "mailto", and check that network.protocol-handler.external.mailto is set to true, and that network.protocol-handler.expose.mailto and network.protocol-handler.warn-external.mailto are both set to false.

posted by Pinback at 8:52 PM on May 26, 2008


Failing that, try RCDefaultApp - it should allow you to do essentially the same thing as setting the default handler in Mail.app, but you never know...
posted by Pinback at 9:10 PM on May 26, 2008


Response by poster: Ding Ding Ding Ding...Thank you Pinback, and thanks everyone else!
posted by BrooklynCouch at 9:20 PM on May 26, 2008


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