Should I bother emailing an ISP abuse contact?
August 26, 2024 4:31 PM   Subscribe

If I email the abuse contact at an ISP about a small attack(?), will anything actually happen? Am I just making extra work for some poor IT worker?

A website I run for work has been getting a number of requests for a single image from a pair of IPs owned by Deutsche Telekom, it's averaged about 5 per second for the last 24 hours (peaked at 26 per second). The requests are all being blocked by Cloudflare, so it's not even really affecting us in any way.

Will emailing do anything? Is it useful to the ISP, or just a nuisance?
posted by borkencode to Computers & Internet (2 answers total)
 
Best answer: I think maybe this is one of those things where the ISP can decide what and how much they're going to do about it.

I don't think there's much reason to imagine a suffering IT worker any more than there is to imagine an employee who really loves chasing this kind of stuff down, or a system where these reports are filed under "not important until many more people report the same IP".
posted by trig at 1:22 AM on August 27, 2024


Best answer: I would go ahead. While in the scale of DOS attacks it's small, it does point to a misuse that the ISP might well investigate. Especially a European one.
posted by wnissen at 8:49 AM on August 27, 2024


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