Can a postal person refuse to deliver a package because of Covid?
January 4, 2024 8:01 AM Subscribe
My post guy, who in usually polite and sensible, today refused to deliver a package because I have Covid.
I god Covid during the holidays and am still sick. I opened the door the the postman wearing a mark and keeping some distance. He needed a signature, but seeing that I was behaving like that, he asked if I had Covid, I answered "yes", and then he refused to take my signature and deliver the package. He was afraid of contamination from me touching his phone/device.
Can he do that? This is Canada.
I god Covid during the holidays and am still sick. I opened the door the the postman wearing a mark and keeping some distance. He needed a signature, but seeing that I was behaving like that, he asked if I had Covid, I answered "yes", and then he refused to take my signature and deliver the package. He was afraid of contamination from me touching his phone/device.
Can he do that? This is Canada.
Response by poster: I just want to know the current policy so I can decide to stop buying things that need signature now (and in the future in similar situations). I know the procedure from 2020 is not current (but since he actually knows me, he could have dropped the package I guess?). I never said I wanted to complain about anything! ;)
posted by plant or animal at 9:59 AM on January 4, 2024 [1 favorite]
posted by plant or animal at 9:59 AM on January 4, 2024 [1 favorite]
Best answer: Looks like knock and drop rules are still in effect (letter to union members).
Canada Post advice to customers:
We understand some people are reluctant to sign for an item now, and we have adjusted our processes. Where possible, and to avoid contact, we will not ask customers for their signature, except for the following products:
Proof of Identity (POI) items
Proof of Age (POA) items
COD items
Items with customs due
Signature items will now be left at your address. The same applies to customs items that have been prepaid in full online but still require a signature.
For POI, POA, COD items and items with customs due: we will leave a delivery notice card (DNC) that directs you to a local post office for pick up.
posted by sardonyx at 10:06 AM on January 4, 2024
Canada Post advice to customers:
We understand some people are reluctant to sign for an item now, and we have adjusted our processes. Where possible, and to avoid contact, we will not ask customers for their signature, except for the following products:
Proof of Identity (POI) items
Proof of Age (POA) items
COD items
Items with customs due
Signature items will now be left at your address. The same applies to customs items that have been prepaid in full online but still require a signature.
For POI, POA, COD items and items with customs due: we will leave a delivery notice card (DNC) that directs you to a local post office for pick up.
posted by sardonyx at 10:06 AM on January 4, 2024
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posted by falsedmitri at 8:06 AM on January 4, 2024 [2 favorites]