Why won't WeTransfer appear on my screen?
April 11, 2023 2:49 PM Subscribe
I am using a Linux laptop with a DuckDuckGo browser. I have files in Audacity that I'm trying to send to someone, and when I type in the URL for WeTransfer, the address box shows the site is there, but the screen is totally blank.
When I go to Google's browers, the same thing happens. Every other page URL I try comes up and has always come up fine. What is the problem?
When I go to Google's browers, the same thing happens. Every other page URL I try comes up and has always come up fine. What is the problem?
Standard advice in this situation is to try other browsers/engines, it works for me in Firefox with extensive ad-blocking (both in browser and via PiHole DNS blocking).
DuckDuckGo is based on Chromium, which is the same engine that Chrome uses, so having the error in both places isn't that surprising.
posted by tiamat at 4:15 PM on April 11, 2023
DuckDuckGo is based on Chromium, which is the same engine that Chrome uses, so having the error in both places isn't that surprising.
posted by tiamat at 4:15 PM on April 11, 2023
My default browser is Firefox (on Linux) with harsh cookie blocking (and no other modifications). If I get a blank page upon going to a site (and I do for WeTransfer right now), I switch over to my "promiscuous" browser which is Chrome incognito and that usually works (as it does for WeTransfer right now). Check your cookie blocking, and try an incognito tab.
posted by intermod at 9:17 PM on April 11, 2023 [1 favorite]
posted by intermod at 9:17 PM on April 11, 2023 [1 favorite]
When I go to Google's browers, the same thing happens.
Does this happen if you type out the full URL including HTTPS, e.g. https://wetransfer.com/? It sounds kinda like a networking issue or something if it's happening in both browsers. Or you have an extension installed or configuration set on both that breaks it.
posted by Aleyn at 9:42 PM on April 11, 2023
Does this happen if you type out the full URL including HTTPS, e.g. https://wetransfer.com/? It sounds kinda like a networking issue or something if it's happening in both browsers. Or you have an extension installed or configuration set on both that breaks it.
posted by Aleyn at 9:42 PM on April 11, 2023
Is this a work laptop, which might have some kind of network inspection software (which essentially does a "machine-in-the-middle" attack on all your network traffic)? Or, on a home machine with a "protection" suite?
Wait, has this ever worked for this computer?
posted by wenestvedt at 6:41 AM on April 12, 2023 [1 favorite]
Wait, has this ever worked for this computer?
posted by wenestvedt at 6:41 AM on April 12, 2023 [1 favorite]
This thread is closed to new comments.
posted by wenestvedt at 3:08 PM on April 11, 2023