Why can't I view facebook marketplace searches?

October 14, 2021 8:29 AM

I've an unusual issue with Facebook marketplace that occurs on all my devices which indicates to me it's account specific When I click on marketplace in facebook i get the normal screen with various things that are available. I am able to click on those items and view details as well as connect with seller with questions, etc... When I do marketplace search I get a blank screen This is happening on all my devices. A head scratcher abnd of course facebook has no desire to hear from us regarding issues. My girlfriend tried hers and it works just fine Any ideas, hive?

I've an unusual issue with Facebook marketplace that occurs on all my devices which indicates to me it's account specific

When I click on marketplace in facebook i get the normal screen with various things that are available.
I am able to click on those items and view details as well as connect with seller with questions, etc...

When I do marketplace search I get a blank screen
This is happening on all my devices.
A head scratcher abnd of course facebook has no desire to hear from us regarding issues.
My girlfriend tried hers and it works just fine
Any ideas, hive?

posted by citybuddha to Computers & Internet (2 answers total)

For about two weeks now I consistently get a similar issue: on any given search if I check local items only I will only get 1 or 2 results where there is actually 20 or 30. My second seller account does not have this issue.
posted by zenon at 10:15 AM on October 14, 2021

A few things to try:

* Load the page in safe mode / disable all browser extensions.

* Check the JavaScript console for errors (and perhaps compare it to what’s shown in the console when your girlfriend loads the page). It might be completely indecipherable but it could at least give you something to Google.

But also, I’ve often found that when something is weird with the Facebook website it usually goes away within a few days. Facebook does a lot of incremental rollouts (making a site change for small groups of users a few at a time), which would explain why your girlfriend isn’t having the issue.
posted by mekily at 1:28 PM on October 14, 2021 [1 favorite]