Toner for Brother HL-L2370DW printer
March 16, 2021 10:21 PM Subscribe
I need to replace the toner cartridge on my Brother printer. Any suggestions?
I bought the Brother HL-L2370DW laser printer last year. Thanks to everybody here who recommended it. It's great, quick and easy setup, excellent print quality. But now it doesn't print, the LCD says "Replace Toner." OK, no problem. I look for a compatible toner cart on Amazon, three day later it's here. It doesn't fit. Send it back, triple check that the next one I get matches my printer. This one fits, but doesn't print, the display still says "Replace Toner." The third one I order came today, it says on the box "Fits brother 2370" as well as others, but of course it doesn't fit.
I really don't want to buy the OEM cartridge, paying $90 for a cart when the printer was only $76 hardly seems a bargain.
Can I refill the starter cart, or can someone recommend a cartridge that will work? If it matters the equipment plate on the back says "Made in August 2018."
I bought the Brother HL-L2370DW laser printer last year. Thanks to everybody here who recommended it. It's great, quick and easy setup, excellent print quality. But now it doesn't print, the LCD says "Replace Toner." OK, no problem. I look for a compatible toner cart on Amazon, three day later it's here. It doesn't fit. Send it back, triple check that the next one I get matches my printer. This one fits, but doesn't print, the display still says "Replace Toner." The third one I order came today, it says on the box "Fits brother 2370" as well as others, but of course it doesn't fit.
I really don't want to buy the OEM cartridge, paying $90 for a cart when the printer was only $76 hardly seems a bargain.
Can I refill the starter cart, or can someone recommend a cartridge that will work? If it matters the equipment plate on the back says "Made in August 2018."
I got some knockoff iKong ones from Amazon for a slightly older Brother and they worked fine. It was a two pack, and I've just put in the second one after four years, so note I'm hardly a heavy user...
The price is currently $20 the pair. Couldn't tell you how many pages they printed, but for half the price of an oem one I'm sure they're cost effective.
posted by How much is that froggie in the window at 10:50 PM on March 16, 2021
The price is currently $20 the pair. Couldn't tell you how many pages they printed, but for half the price of an oem one I'm sure they're cost effective.
posted by How much is that froggie in the window at 10:50 PM on March 16, 2021
Google "brother replace toner reset." The steps described work (or worked for me, at least). Probably you can still get some use out of the original, too!
posted by praemunire at 10:51 PM on March 16, 2021 [4 favorites]
posted by praemunire at 10:51 PM on March 16, 2021 [4 favorites]
Dumb question, but "how does it not fit"?
posted by kschang at 11:12 PM on March 16, 2021 [3 favorites]
posted by kschang at 11:12 PM on March 16, 2021 [3 favorites]
I’ve followed the advice on here and gotten cartridges from Arthur Imaging for this printer and my color Brother for several years. Haven’t had an issue with them. Here’s what seems to be the link for your printer on their site, although I’ve bought on Amazon.
posted by icaicaer at 4:33 AM on March 17, 2021 [1 favorite]
posted by icaicaer at 4:33 AM on March 17, 2021 [1 favorite]
Get on the brother mailing list and every now and then they offer a 2 for 1 on toner.
posted by canoehead at 7:11 AM on March 17, 2021 [1 favorite]
posted by canoehead at 7:11 AM on March 17, 2021 [1 favorite]
If prints still look good, I would just keep doing the toner notification reset until the prints start to look bad.
posted by gregr at 7:44 AM on March 17, 2021
posted by gregr at 7:44 AM on March 17, 2021
I think you'll have better luck if you use the toner cartridge model number, instead of the printer model number, to search. According to Brother's site, your printer takes a TN730 cartridge or a TN760 if you want the high yield. Here are the eBay search results for the TN760, and it looks like there are several alternatives to be had for under $15.
posted by DrGail at 7:51 AM on March 17, 2021 [1 favorite]
posted by DrGail at 7:51 AM on March 17, 2021 [1 favorite]
Another vote for Staples, but beware: I've seen a distinct price difference between their website and in-store. I've gone as far as taking the item from the shelf to the checkout and asked them to price-match their own website. Difference has been $20ish each time.
posted by Wild_Eep at 9:48 AM on March 17, 2021 [2 favorites]
posted by Wild_Eep at 9:48 AM on March 17, 2021 [2 favorites]
Had a very similar problem last month with a Brother HL-L3230CDW and off-brand toner that didn't cost more than the printer. Not the same printer or toner cartridge, I realise, but the NO TONER message is aggravatingly familiar.
What the toner manufacturer advised for us, and what eventually worked, was a two-step process.
1. There is a chip on the cartridge. This must line up with the contacts on the printer. (On ours, it's at the left-hand end.) I don't believe the chip connects to anything inside the cartridge, so you can try to adjust where it is, to make sure it's properly aligned.
2. Once it's in, open and close the printer lid/front five or six times.
But it's frustrating as hell. Best of luck.
posted by Hogshead at 1:08 PM on March 17, 2021
What the toner manufacturer advised for us, and what eventually worked, was a two-step process.
1. There is a chip on the cartridge. This must line up with the contacts on the printer. (On ours, it's at the left-hand end.) I don't believe the chip connects to anything inside the cartridge, so you can try to adjust where it is, to make sure it's properly aligned.
2. Once it's in, open and close the printer lid/front five or six times.
But it's frustrating as hell. Best of luck.
posted by Hogshead at 1:08 PM on March 17, 2021
I have a Brother that takes that same cartridge. I get the Linkyo brand off Amazon. I've been happy with them.
posted by kathrynm at 3:08 PM on March 17, 2021
posted by kathrynm at 3:08 PM on March 17, 2021
When you say it doesn't fit, are you aware that the cartridge you pulled out of your printer is actually two consumables snapped together, the toner unit and the drum unit? Office supplies retailer here, and I deal with this issue all the time, particularly when it's a user's first time changing the toner on their Brother.
Remove the cartridge from your printer and set it on a clean, flat surface. When handling the drum unit, be careful not to let anything touch the shiny metal roller at the rear (the drum unit). There should be a small release lever, usually green, located towards the bottom-front (user-facing) side of the cartridge assembly. Depress that lever, and the toner unit, the smaller half of the unit, should fairly freely swing up and away from the drum unit.
The new toner cartridge comes with some shipping material, usually colored plastic that clips onto the cartridge. Give it a few good shakes, remove the shipping material, and snap this back into your old drum unit, and reinstall the whole thing into the printer. The drum unit will generally be due for replacement after several toner changes.
posted by xedrik at 8:24 AM on March 18, 2021 [1 favorite]
Remove the cartridge from your printer and set it on a clean, flat surface. When handling the drum unit, be careful not to let anything touch the shiny metal roller at the rear (the drum unit). There should be a small release lever, usually green, located towards the bottom-front (user-facing) side of the cartridge assembly. Depress that lever, and the toner unit, the smaller half of the unit, should fairly freely swing up and away from the drum unit.
The new toner cartridge comes with some shipping material, usually colored plastic that clips onto the cartridge. Give it a few good shakes, remove the shipping material, and snap this back into your old drum unit, and reinstall the whole thing into the printer. The drum unit will generally be due for replacement after several toner changes.
posted by xedrik at 8:24 AM on March 18, 2021 [1 favorite]
This thread is closed to new comments.
The cartridge shouldn't cost that much. It's $43 at Staples (or a remanufactured one for $38).
They also have the higher capacity version, which is more expensive, but which also lasts much longer.
posted by Jahaza at 10:29 PM on March 16, 2021 [1 favorite]