What Happens to Documents Sent to Offline Printers?

October 26, 2020 11:05 AM

I sent a bank document for printing to the library using an address which queues files for a paid printer which - it turns out - is not being used for the current COVID printing process. The library assistant released the file - I believe in PaperCut MF - but it didn't print at any of the current (free) branch printers, so we're guessing it's been sent to that paid printer (physical location unknown). Can this job be cancelled/ will the file print out if/ when the printer comes back online?
posted by my log does not judge to Technology (3 answers total)

I would ask the librarian to check with IT. They should be able to check the print queue and delete jobs.
posted by theora55 at 11:38 AM on October 26, 2020

At our library, anything left in the print queue after 3 days gets deleted. Perhaps the same thing happens at yours.
posted by lyssabee at 11:47 AM on October 26, 2020

Response by poster: Thanks theora55 - I did ask the librarian and she emailed IT, but as yet we've not heard back so I'm just doing some research to be more knowledgeable should I need to follow up.
posted by my log does not judge at 11:52 AM on October 26, 2020