Two Mobile Devices, Both Alike In Dignity, Seeking to Send Images
July 22, 2020 1:57 PM   Subscribe

One iPhoneX One Galaxy S10 Two people trying to send images via text. NOTHING WORKS.

Intermittently, images will not come through, so conversations aren't making sense. It's annoying as fuck, and while we could switch to WhatsApp or something, I prefer to keep using texts, since I can sync them between my laptop and my phone and respond on my laptop without picking up my phone. Also I literally only use WhatsApp when I travel.

From time to time, I will get a "dump" of images and GIFs all at once, like they've been accumulating. I tried turning off wifi and using cellular data only to see if images would come through (as if they were "stuck" somewhere? IDK, it's a theory).

MMS is on as is cellular data. We are both on the same carrier, AT&T. He sent a couple images to another person with an iPhone, and that person got the images just fine. I am not getting the images.

I have not tried restarting my phone, but that's next. Any other ideas?
posted by Medieval Maven to Technology (5 answers total)
 
Best answer: Since you mentioned WhatsApp, I hope this is not too far off the mark... web.whatsapp.com will let you use WhatsApp within your browser, and it syncs messages on both laptop and phone so you're always up-to-date. This will handle the use case of responding on your laptop without picking up your phone at all.
posted by tinydancer at 2:10 PM on July 22, 2020 [3 favorites]


When the images don't come through, are they missing identically on both the iPhone and the Mac?

If not, you might try enabling Messages In the Cloud as it is supposed to do a better job of keeping your devices in sync.
posted by soylent00FF00 at 2:54 PM on July 22, 2020


Did the person with the Galaxy S10 ever have an iPhone? Not sure about this particular issue, but if your phone number was once associated with an iMessage account it can cause some weird behavior unless you deregister it.
posted by Polycarp at 2:56 PM on July 22, 2020 [3 favorites]


while we could switch to WhatsApp or something, I prefer to keep using texts, since I can sync them between my laptop and my phone and respond on my laptop without picking up my phone

This is exactly how I use Keybase, which is end-to-end encrypted with very smooth handling of multiple devices, cross-platform (iOS, Android, Windows, Mac, Linux), and has never given me a moment's difficulty with including pictures, video or audio files in chat conversations.

Keybase accounts also come with 200+GB of online storage for nothing, allowing for gradated degrees of sharing from totally per-account-private to world-readable via the Web; the recent acquisition of Keybase by Zoom hasn't changed that (yet).
posted by flabdablet at 6:19 PM on July 22, 2020


Response by poster: The phone number in question has never been registered to an iPhone. I turned on messages in the cloud, but for the moment we've switched to WhatsApp. The web interface makes it work for me, so I don't have to keep watching my phone all the time.
posted by Medieval Maven at 6:07 AM on July 23, 2020


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