Google Ad Manager suddenly disapproving ads

March 7, 2019 8:21 AM

I help admin a site that uses Google Ad Manager to run paid, in-house built, web ads. There's a yearly promotion that the site does and it's always worked fine when the ads are uploaded with Google Ad Manager. Except this year.

But this year, all the ads are being disapproved by Google Ad Manager, meaning 15 separate emails. There's no specific details given about why they're disapproved, and I'm run the site through VirusTotal and Google Safe Browsing Status with no problems detected. Have filed two reports to Google over two Google with no response. Now clients are getting antsy and wondering WTH and we have no answers. Anyone have any suggestions on how we can fix this?

posted by Brandon Blatcher to Computers & Internet (2 answers total)

I've had far better luck calling them. 1-866-2GOOGLE

It was probably a bot flagging error, and needs to be fixed by a human. On the off chance something actually is wrong, they can give you specifics on how to fix it.
posted by ananci at 9:29 AM on March 7, 2019

I can't answer your question, but the ads I manage for my place of work have recently been flagged for no reason too. It is frustrating.
posted by tacodave at 2:44 PM on March 7, 2019