Moto G4 Android smartphone snubs K-9 email app. Please advise.
March 2, 2019 3:52 AM Subscribe
I have a Moto G4 smartphone running Android 7.0. It is snubbing the K-9 email app. Please help me get my email on my phone.
Per prior Ask recommendations, I added the K-9 email app to my phone. I get a failed to synch error message. It looks like you enable synch by adding an account and then choosing a synch method.
If I choose Settings - Accounts - I get a list of existing accounts and + Add account. If I choose + Add account I get a list of apps where my phone thinks I can set up an account. K-9 is not on that list. (Adobe is on that list and I get a "This action is not supported" error message when I tap the Adobe app icon.) How do I get K-9 to appear on that +Add account list?
Is K-9 not compatible with Android 7.0? (Moto is no longer doing OS upgrades for the G4). Have I missed a different menu option?
Additionally, under Settings - Apps - App permissions - Additional permissions there are: Delete Emails, K-9 Mail remote control, Read Emails. When I enable these permissions for K-9 it doesn't "stick". Each permission setting goes back to grayed out unenabled when I leave that screen. Have I turned off some permission that breaks K-9? (I go on privacy rampages through my phone.)
In summary: Do I need to set up an account to synch my phone and use the K-9 email app? If so, how do I do so? If not, please tell me what I need to do to get K-9 working. It looks like a great app.
I am going to delete and re-install K-9 *again* and await your wisdom.
Thanks
Per prior Ask recommendations, I added the K-9 email app to my phone. I get a failed to synch error message. It looks like you enable synch by adding an account and then choosing a synch method.
If I choose Settings - Accounts - I get a list of existing accounts and + Add account. If I choose + Add account I get a list of apps where my phone thinks I can set up an account. K-9 is not on that list. (Adobe is on that list and I get a "This action is not supported" error message when I tap the Adobe app icon.) How do I get K-9 to appear on that +Add account list?
Is K-9 not compatible with Android 7.0? (Moto is no longer doing OS upgrades for the G4). Have I missed a different menu option?
Additionally, under Settings - Apps - App permissions - Additional permissions there are: Delete Emails, K-9 Mail remote control, Read Emails. When I enable these permissions for K-9 it doesn't "stick". Each permission setting goes back to grayed out unenabled when I leave that screen. Have I turned off some permission that breaks K-9? (I go on privacy rampages through my phone.)
In summary: Do I need to set up an account to synch my phone and use the K-9 email app? If so, how do I do so? If not, please tell me what I need to do to get K-9 working. It looks like a great app.
I am going to delete and re-install K-9 *again* and await your wisdom.
Thanks
K9 is an IMAP mail client. You have to tell it where your email is being stored so it can log into the server in question to access it.
posted by pharm at 8:40 AM on March 2, 2019
posted by pharm at 8:40 AM on March 2, 2019
Yes, you add an account within k9-mail, not in some other fashion.
posted by deadwax at 12:58 PM on March 2, 2019 [1 favorite]
posted by deadwax at 12:58 PM on March 2, 2019 [1 favorite]
This thread is closed to new comments.
posted by slkinsey at 6:30 AM on March 2, 2019 [2 favorites]