Gmail is spontaneously deleting individual emails from threads
February 20, 2019 1:50 PM Subscribe
I am getting the same message described here and can retrieve the messages once I see that notice but the problem is... I didn't delete anything.
It's deleting both emails I've sent and replies from people, but only in longer chains. The same messages are missing in both web-based Gmail and the app. I discovered this behaviour this week when:
a) I was sure a client had failed to send me revisions which I later found after finally noticing the deleted messages notice undeleting them;
b) I couldn't find a document I had sent her -- Sent Items showed an email she sent me in the morning as the last email in that thread, but "undeleting" revealed the email I sent back to her in the afternoon.
I ALREADY can't remember shit because I'm 46, and this is making me doubt my sanity on the daily. Why is Gmail spontaneously deleting stuff and how for the love of God do I make it stop?
It's deleting both emails I've sent and replies from people, but only in longer chains. The same messages are missing in both web-based Gmail and the app. I discovered this behaviour this week when:
a) I was sure a client had failed to send me revisions which I later found after finally noticing the deleted messages notice undeleting them;
b) I couldn't find a document I had sent her -- Sent Items showed an email she sent me in the morning as the last email in that thread, but "undeleting" revealed the email I sent back to her in the afternoon.
I ALREADY can't remember shit because I'm 46, and this is making me doubt my sanity on the daily. Why is Gmail spontaneously deleting stuff and how for the love of God do I make it stop?
Do you have the new version of the app? I just got it rolled to me today and noticed it acting hinky. You got me checking my deleted or trash continuously now. (A good thing. Thank you.) It could be something to do with the new app.
posted by AugustWest at 2:46 PM on February 20, 2019
posted by AugustWest at 2:46 PM on February 20, 2019
I second checking filters. And - an incredibly paranoid solution that I hope is incorrect - it sounds a bit suspicious that the emails you describe were deleted and I'd worry about a coworker trying to sabotage you. Consider changing your password, turning on 2-step verification if you haven't already, and checking other logins to your account.
posted by beyond_pink at 5:28 PM on February 20, 2019 [1 favorite]
posted by beyond_pink at 5:28 PM on February 20, 2019 [1 favorite]
Why is Gmail spontaneously deleting stuff
Who knows why the fuck this week's iteration of Gmail does anything?
how for the love of God do I make it stop?
Pay not very much to become an actual customer of an actual email service run by actual people who actually know what their job is. Jump ship to Fastmail.
posted by flabdablet at 5:41 AM on February 21, 2019
Who knows why the fuck this week's iteration of Gmail does anything?
how for the love of God do I make it stop?
Pay not very much to become an actual customer of an actual email service run by actual people who actually know what their job is. Jump ship to Fastmail.
posted by flabdablet at 5:41 AM on February 21, 2019
This thread is closed to new comments.
posted by brainmouse at 1:55 PM on February 20, 2019